Write user stories for the eGrants project

Use Case

Krishna Marepalli

ITPM 515

Use Case 1

Actors

1. IT experts

1. Customers/ user

The grants must be deposited in the customer’s account within one hour of grant approval.

Preconditions

1. Each customer ought to have a valid email account

1. Each user ought to access to have a phone.

Basic Flow

1. The customer keys in their information into the system

1. The system verifies the information

1. Grants are transferred into the user’s account within one hour

Alternative Flows

1. The system will send a notification to the customer if the grant has been denied with detailing the reasons for the denial.

2. If the issue undergoes technical hitches, the end user will be notifies through a message (Alla, Pazos & DelAguila, 2017).

Postconditions

1. The grant amount that has been approved will be send to the customers’ account where they can withdraw at their own convenience.

Use case 2

Actors

1. System

1. Customers/ User

Brief Description

Users/ customers will be able to key in their details such as email ID, valid SSN and pin codes into the web portal (Chari & Agrawal, 2018).

Flow of Events

Preconditions

1. Each customer ought to have a valid SSN

1. Each customer ought to have access to internet

1. Each user should have an Email address

Basic Flow

1. The user is prompted to enter personal details such as Email address and password.

1. The system verifies the customer details.

1. The user shall be asked to key in a secret question (Little, 2016).

Alternative Flows

3. The system will not ask for the user details if the email address does not exist.

4. The user will not be prompted to select a secret question.

Postconditions

1. The customer will be able to access the portal every time they need to by using their email existing email addresses.

References

Alla, S., Pazos, P., & DelAguila, R. (2017). The Impact of Requirements Management Documentation on Software Project Outcomes in Health Care. In IIE Annual Conference. Proceedings (pp. 1419-1423). Institute of Industrial and Systems Engineers (IISE).

Chari, K., & Agrawal, M. (2018). Impact of incorrect and new requirements on waterfall software project outcomes. Empirical Software Engineering, 23(1), 165-185.

Little, T. A. (2016). A Foundational Perspective on Core Competency Requirements for Project Management Initiatives.

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