Web Design and Development
1. Create a document with the following areas. You will use your document during the usability test next week.
2. Goal of the site:
Explain the goal of your site in 2-3 sentences.
3. User testing detail:
Name, phone, age, employment, special interests, and any other items you are interested in.
4. Pre-test questions:
Create three questions to ask your tester prior to the test. These questions should be aimed to gather information regarding your test as a potential user of the site.
5. Test tasks and schedule
· Write a series of steps for the user to follow in using your site. At a minimum the user should be able to navigate the site, check out the specials and subscribe to the newsletter.
· Attempt to gain information regarding how the user feels about the site.
· Use the “Talk Aloud” method of gaining user feedback.
6. Post-test debrief:
Come up with 3 questions to ask the user regarding their input about the site
7. Usability Scale
Use these items to rate your test’s feeling about the site. You may use the items as questions in the post-test debrief.
· Learnability: How easy is it for users to accomplish basic tasks the first time they encounter the design?
· Efficiency: Once users have learned the design, how quickly can they perform tasks?
· Memorability: When users return to the design after a period of not using it, how easily can they reestablish proficiency?
· Errors: How many errors do users make, how severe are these errors, and how easily can they recover from the errors?
· Satisfaction: How pleasant is it to use the design?