Assignment 5: HR Project Management Final Team Report

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Assignment 2: Leading and Managing the HR Project

HRM 517: Tony Denkins

Gabrielle McNeely

April 28, 2019

A project manager role is to play as a role model for the team. You have to show leadership skills to prove you’re able to lead a team because you have everyone watching and depending on you to do the job right and one mistake made by you can make everyone look at you different; therefore, it’s important to understand and know the different aspects of a leader and implement those characteristics on a daily basis. As a project manager, there are different powers to get individuals to perform, so the two powers that I use for my project is reward and expert. The reward power is used by acknowledging my team for doing good, and by using this power as a team we give eachother positive feedback instead of negative feedback with the advantage of asking each team member what they think they did good and what they think they did wrong for them to recognize there own mistakes. The expert power is by having someone that's experienced play the role as an example to lead the new team members down the right path to get the job done. The project manager will ensure to guide the team in the right direction to equip each member with the qualities to become leaders within themselves to take on different roles as time progress. As a manager, you have to conduct some type of training to educate your team on there duties and responsibilities as well as reward those who are staying on top of things and making an effort to participate and engage in the activities to understand the job. These two powers will allow our team members to feel as if they are being valued by offering recognition certificates and time to understand the job before being hit with the pros and cons of the job. It’s important as a business to value its employees and understand the needs of the company is to make a change by doing the job accurately without any potential risks that could harm the business. Within any team project, there are always different challenges as individuals you will be faced with, and sometimes as individuals, we let our challenges get the best of us which can create conflict and confusion on the job amongst other team members. Different challenges such as communication issues, miscommunication or jealousy between team members, corporate internal issues, staying on track as a manager to reach all expectations, and many more. These common problems can either make or break a company reputation as well as create barriers between certain team members, which can result in a lack of work ethic on the job. Communication is important when working with a group of people on any job, but it’s also easier for individuals to communicate the wrong message to others, which can cause conflict within the organizations. As a team, we will all communicate in a positive manner and respect each other’s ideas, and by doing so when someone is talking as a team we will actively listen to eachother and collaborate our thoughts together, we will also use what each member has suggested towards the company future because everyone has a voice and as a company were willing to use what we have internal to produce in a positive manner for the external. Miscommunication or jealousy, and with the two it can lead to drama on the team between eachother, and that will not be tolerated. We are all on this team because we have proven we have the qualifications and abilities to work as a team and get the job done with the understanding that there will be times where we may disagree and exchange words, but amongst a group of mature individuals we should be able to work thing out within the same day of having a disagreement and move forward by apologizing, taking ownership, and understanding the purpose of the job that needs to be fulfilled. Issues within the corporation can be very alarming especially when certain assignments are out of your control or you have to do more work than expected due to someone lacking in their job or the corporation not operating in good standing. Overworking your employees can be a risk of losing money by going through the hiring process due to losing employees or some employees becoming unsatisfied with the company, which result in a lack of fulfilling the job duties. As a corporation, we will ensure we operate by our mission statement and put our employees needs first by offering options instead of making them feel obligated to get the job done. Any issues we have internal with other departments we will be sure to resolve all issues in a timely fashion so other departments won’t become affected, but as a team, everything will be communicated to keep our staff members aware of any issues that may raise a red flag later on in the future. Lastly, staying on track as a manager to reach all expectations can be difficult because let's be honest we are all human, and we have feelings just like anyone else. With the title of being the leader of the group can lead to you being watched by your peers on a daily basis, and it can also have individuals disliking you based on your job title, therefore, meeting the expectations can be hard, but as a manager, you should act coordinately and just be yourself. As a manager, you have to make sure you’re doing what needs to be done to get the job done and lead the team to be successful, as well as having humor and engaging in team activities on the job and outside of the company.

Working with virtual or global project teams can be difficult because things are not being handled face to face, therefore, this can lead to lack of communication, trust, and productivity. Working remote can allow companies to work global, which can open a wide range of different opportunities for the business. Communication can sometimes become hard to understand or comprehend due to the quality of the video or sometimes it can be the connection of the conversation. Trust can be questioned because things are being handled out of the control of the individuals you’re used to working with on a daily basis due to the distance between you and your business partner. Productivity comes into play by not knowing whether or not the employees have a little or too much work, but also not being able to see what amount of work is being done on a daily basis or is everything being done the last minute to meet the deadline. As a company, we will ensure we hire the best candidates to join the team and know what qualifications they have to guarantee we made the right choice in bringing them on board. Hiring the right individuals will allow the company to know if a person is good at communication and that will be tested in different measurements such as writing, on calls, email, and face to face. Trust is very important when dealing with remote or global teams because in order to expand your business you have to hire the right individuals to work globally for your company knowing they will do the right thing by following the companies mission statement and get the job done right while avoiding potential risks that could harm the company. As a company, there should be a mission statement agreement between all employees working outside the company to constantly remind them of there purpose for being chosen for the position. There should be goals set per each team member, and when everyone comes together on a conference call we can award those whose getting things done, but encourage the ones that are lacking to continue to strive to become better and give them a few tips as to how they can be on top during the next call. Another factor to build with eachother is by collaborating with eachother through video messaging such as Skype for advice and to build relationships. Productivity is how the company succeed and without any work getting done it’s impossible for the company to manage. As a team manager, you have to set clear expectations so the team will know what’s expected and what needs to be done. Team members should be accountable to track their hours through a certain software that the company uses to monitor the amount of work each employee is putting in on an everyday basis. There will be quarterly data reports that all employees are responsible for meeting, and different presentations of the work that’s being done by each group during a conference call or via video chat, which builds communication, trust, and productivity because being able to have the visibility to see how teams collaborate and get certain tasks accomplished will allow managers to rest at night knowing they have hired the right candidates to make this company grow and become successful by sharing ideas.

Communication management measures how well organizations communicate with eachother. Communication is important because it creates agreements between individuals in the workplace. Communication can be used in different ways such as professional, having a mutual conversation, slang, and many more other ways. Depending on which way you communicate depends on the situation you are in at the moment, that’s why you have to have structure when communicating to ensure you are being professional when you need to be and laid back at times you are talking to your friends. Having a purpose when communicating is important because it allows you to have a line of structure when communicating so your words can come together and flow into a conversation. Having a purpose in the way you communicate will allow you to let your feelings navigate the way you use your words. Communication can be verbal or non-verbal, positive or negative depending on the situation and the timely fashion you decide to communicate within. Through communication, you deliver messages external and internal to eachother to get the job done, as well as figure out different channels to communicate through. Everything goes in a process based off you as a person and how you handle certain situations verbally. Working as a team communication is important because you have to communicate in different methods such as face to face, video chat, email, conference calls and many more. You have to have a purpose for reaching out to eachother and a structure as to what will be discussed throughout the day, as well as making sure you communicate at the right time. Never schedule a meeting during someone’s lunch or when they have a workload of assignments. Communication is how you build relationships to become better as a team as well as growing within yourself, it will allow everyone to grow and learn from eachother by sharing ideas and situations that may help the other person out. As a team, we will strive to have the best communication between eachother because we will build with eachother and grow with one another to become better as a team and as a individual. As the duties of the manager, switching up teams so everyone will get the experience to work side by side with eachother is important and it's also helpful for everyone to get to experience eachother different ways of how they communicate because you have to be mindful that everyone is different and everyone communicates in they own individualized way.

References

“Powers of Project Manager.” GreyCampus Initiative, www.greycampus.com/opencampus/project-management-professional/powers-of-project-manager .

“Five Challenges Faced by Project Managers.” IBQMI News - Certification in Kanban, Project Management, TQM and Lean, news.ibqmi.org/five-challenges-faced-by-project-managers.

Rebecca. “Challenges to Managing Virtual Teams and How to Overcome Them.” Harvard Professional Development | Harvard DCE, 25 Feb. 2019, www.extension.harvard.edu/professional-development/blog/challenges-managing-virtual-teams-and-how-overcome-them.