Unit VII F
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UnitVIIf.docx1.
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Question 1
The following types are examples of conflict management style except:
1.
competing.
2.
arguing.
3.
avoiding.
4.
compromising.
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Question 2
All the following are tools to improve verbal communication except:
1.
questioning.
2.
body gestures.
3.
reflecting.
4.
reinforcement.
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3.
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Question 3
What is not one of the branches of emotional intelligence?
1.
Perceiving emotions in oneself and others
2.
Using emotions to facilitate thinking
3.
Managing emotions
4.
Not recognizing emotional meanings
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Question 4
Which of the following is not an example on how to exhibit professional behavior?
1.
Respecting titles
2.
Dressing professionally
3.
Impoliteness
4.
Courtesy
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5.
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Question 5
The types of patients you may encounter, constant environment change, and conflict among coworkers are examples of what?
1.
Dilemmas
2.
Positive realities
3.
Self-talk
4.
Negative realities
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Question 6
The following factors contribute to stress except:
1.
loss of a job.
2.
success.
3.
worry.
4.
health problems.
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Question 7
Which of the following is not an example of changing negative self-talk into positive self-talk?
1.
Keeping a journal
2.
Creating positive expectation
3.
Discouragement
4.
Embracing change
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Question 8
Which of the following is the action or process of observing something or someone in order to gain information?
1.
Evaluation
2.
Accountability
3.
Ownership
4.
Observation
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Question 9
4 Points
What following factor is not a building block of trust?
1.
Achievement
2.
Listening
3.
Empathy
4.
Respect
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Question 10
4 Points
Which of the following factors does not contribute to low self-esteem?
1.
Envy
2.
Trying to impress others
3.
Happiness
4.
Comparing yourself to others
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Question 11
List activities that you can utilize to help in your job search. Discuss ways to ensure you will stand out among other candidates.
Your response must be at least 75 words in length.Bottom of Form
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Question 12
What are five strategies you can implement to make sure your approach to work is positive?
Your response must be at least 75 words in length.
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Question 13
There are five types of conflict management styles. How can you utilize them to manage conflict among your colleagues?
Your response must be at least 75 words in length.
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Question 14
As a health care professional, what are the skills you can develop to build positive relationships within an organization?
Your response must be at least 75 words in length.
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Question 15
Explain why it is important to have a good first impression and why you must stand out to the interviewer.
Your response must be at least 75 words in length.
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Question 16
How can emotional intelligence enhance positive behaviors in the workplace?
Your response must be at least 75 words in length.
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