Ldrs 420

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Unit8quiz.doc

LDRS 420

Unit 8 Quiz

Student’s name:

1. How can the experience of continuous change be likened to that of an orchestra conductor?

2. How does change in the acceleration of change going to affect people negatively?

3. What is the danger of managers becoming “hooked” on change?

4. What are two kinds of forecasting that can actually help you get ready for change?

5. How can worst case scenarios help you to be ready for change?

6. What do the authors mean when they say “only if continuous change is normalized as the new status quo can it be assimilated”?

7. Explain three of the eleven ways to rebuild trust in an organization.

8. Explain the importance of the statement “Sell problems, not solutions”.

9. Explain the perspective of “Challenge and response restores a sense of control and purpose to people, no matter at what level of the organization they work”.