Unit 5 - Assignment - Top 6 Metrics Assignment
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UNit5Slides.pptxPMGT 580 Unit 5
Management, Metrics and Tools in a PMO
Note: Reference material is The Complete Project Management Office Handbook by Gerard M. Hill and Business Driven PMO Setup by Mark Price Perry.
Overview
“Tell me how you measure me and I will show you how I behave.”
This key principle is relevant to Project Management Offices. It is important that your PMO has metrics or otherwise your teams will not appreciate the value. This Unit focuses on how metrics and tools are used to build successful PMOs.
Unit 5 Objectives
You will be able to answer the following questions about this topic.
What are tools that might be considered in the design and sustainment of a PMO?
How should these tools be selected, implemented, and then evaluated after implementation?
What is a PMO architecture and how does it apply to standards and metrics?
What are the common components of a PMO architecture?
Why is it that one project management tool or application cannot meet the needs of a PMO?
What types of tools are needed in the various process group areas like initiating, planning, etc.. within PMI?
What are the standards that can be used to design and sustain a PMO?
How these standards should be applied to the PMO?
What metrics should be considered and how to use them?
Discussion
What tools have you used within your projects or PMOs?
PMO Tools
Project Life cycle management
Project Planning and oversight
Project Collaboration
Document management
Business Systems
Project Environment Support
Tool Selection, Implementation and Evaluation
| Selected Project Management Tool | Implemented Project Management Tools | Evaluate Tool Performance |
| Identify the need for project management tools Examine general types of project management tools Assess specific project management tools Acquire project management tools | Plan tool implementation Plan tool transition Conduct tool use training Conduct tool implementation | Identify and resolve utilization problems Identify and resolve functional problems Assess overall tool effectiveness |
Discussion
Why is it that one project management tool or application cannot meet the needs of the PMO?
Size of PMO
Cost
Executive Support
Hardware requirements
Resource capability
Familiarization with current tools
Contractual requirements
Training requirements
Project Manager Tools
| Initiate | Plan | Execute | Control | Closed |
| Brainstorming Feasibility analysis Business Case Budget estimates Scorecarding Collaboration Presentation | Requirements Scoping Cost Quality planning Risk Planning Collaboration Presentation | Kickoffs Assessments Contract Reports Issue logs Changes logs Status Reporting Collaboration Presentation | Performance Reports Budget update Scope update Risk Register Approved Changes Collaboration Presentation | Lessons learned Estimating Updates Performance Review Improvement Plan Project archives Collaboration Presentation |
| Word Excel Teamsites Document Mgt PowerPoint Mindmapper | Word Excel Visio Project PPM Teamsites Document Mgt PowerPoint Mindsnapper | Word Excel Project PPM Teamsites Document Mgt PowerPoint | Word Excel Project PPM Teamsites Document Mgt PowerPoint | Word Excel Project PPM Teamsites Document Mgt PowerPoint |
Activities
Tools
PMO Architecture
PMO architecture is all about understanding the many different components that make up the PMO and how those components relate.
Common Components of a PMO Architecture
Project Portfolio Management (PPM) application component
Collaboration platform component
Desktop Tools Component
PMO content assets component
PMO Architecture
Figure 5.4 PMO Architecture, see Perry’s book
Discussion: How does the PMO architecture apply to standards and metrics?
PMO’s Standards and Metrics Function model
| Implement Project Management Standards | Determine Project Metrics Requirements | Introduce and Use Project Metrics |
| Examine standards sources Identify applicable standards Introduce preferred standards Conduct benchmarking | Identify process management and improvement metrics Identify project performance metrics Identify business management metrics | Establish measurements plan Compare performance Establish corrective actions |
General Sources of Standards
Project Management Practices
Ex. Project Management Institute A Guide to the Project Management Body of Knowledge (PMBOK)
Project Management Maturity
Organizational Project Management Maturity Model or OPM3® is a globally recognized best-practice standard for assessing and developing capabilities in Portfolio Management.
Technical Capability
Capability Maturity Model Integration (CMMI®)
Project Management Competency
PMI Project Manager Competency Development (PMCD) Framework
Organizational Certification
Ex. International Standards Organization (ISO), Malcolm Balridge National Quality Award
Project Performance Metrics
Budget
Schedule
Resource Management
Risk Management
Quality Assurance
Business Management Metrics
Contract and Agreement Metrics
Customer Satisfaction Metrics
Project Portfolio Management (PPM) Metrics
Financial Metrics
Establish Metrics Measurement Plan
Compare/Analyze Metrics Performances
Take corrective actions
Key word for those absent
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