Diversity Interview

DIVERSITY INTERVIEW

2

Teresa Jordan

SHB5443

Capella University

Running head: DIVERSITY INTERVIEW

1

May 12, 2019

Interview of Yvonne Mcclure. Yvonne is a MST (Multisystemic Therapist).

What population does the organization serve?

The demographics we serve are usually low-income families with youth’s who have committed crimes. The majority of the clients, about 60 % are African Americans; 20 % Hispanic and 20 % White.

What are the demographics of the employees?

Yvonne: The majority employees in my organization are African Americans; 70% are counselors and probation officers; 10 % of the Judges are African Americans, and 20% of the Judges are Caucasians. The age range of all staff is from 24- 70 years old.

In what capacity do employees work with clients?

Yvonne: As a MST worker, I work as an in-home intensive family therapist with youths and families in which all youths are on probation.

How does the organization educate its employees about diversity?

Yvonne: My company has continuous training on diversity (at least 1-2 times a year). The training is mandatory and as an employee we are required to teach workplace diversity workshops with 100% participation.

Are employees who work directly with clients provided with specific diversity training or education?

Yvonne: Yes, staff has to have training in diversity as a part of the hiring process and attend the company’s diversity workshops.

Are there policies or procedures in place that specifically deal with cultural competency or diversity? For example, are there interpreters available for clients who do not speak English as their primary language? Are brochures printed in multiple languages?

Yvonne: In my work place there are brochures printed in more than one language; there are staff who are hired who speak both English and Spanish.

Are there any educational or professional development programs offered by the organization that focus on diversity or cultural awareness?

Yvonne: Yes there are programs and trainings that staff are mandated to attend at least yearly.

· Analysis:

For this second part of the assignment, research best practices on workplace diversity and advocacy approaches that would apply to the organization where the person you interviewed works. You must use a minimum of two peer-reviewed journal articles and the textbook. You may use additional resources if you wish.  Use these readings to help you reflect on the information you gathered in your interview.

Address the following headings in your analysis:

· Diversity Implications: Describe specific diversity implications, supported by the demographic make up of clients and employees in the organization.

· Best Practices: Compare current research on best practices on workplace diversity to the organization's current practices.

· Advocacy Approaches: Propose culturally sensitive advocacy approaches or techniques appropriate for the clients that are served by this organization.

· Cultural Awareness Strategies: Propose strategies that are supported by research that could be implemented to promote, educate, or raise cultural awareness for this organization.