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Unit2Socio-CognitiveModel.pdf

Figure 1. Socio-cognitive systems learning model.

Model II 4

Wholeness-Orientation: 6

Acknowledge & test

assumptions4,6

to understand true self

& other people6

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Model I 4

Espoused Values: 4, 5

Reflect cultural ideals

(Subconscious)

Real Values:

Self-Orientation:

Egocentric

desires & goals2

Model I 4

- Gain unilateral control4,8

 Compete for recognition or

influence

 Accumulate social capital3

 Threaten or punish (passive-

aggressive or aggressive)

- Defend self & espoused values4

 Blame4, 6

 Fancy footwork4

(Subconscious)

- Evade assumption testing4

 Make all this behavior

undiscussable4

 Suppress negative feelings &

act as if rational4

Single-Loop

Learning4

Model I 4

Dysfunction:

- Problem escalation4

- Pain & frustration4, 6

- Mistrust4, 6

(Subconscious)

- Resistance to productive

learning & change4

 Skilled unawareness of

self’s accountability 4

 Self-fulfilling prophesy4

Learned Social Behaviors

O r g a n

iz a ti

o n

In

d iv

id u

a l

Culture

Outcomes

In d

iv id

u a l

O r g a n

iz a ti

o n

Culture

Values

In d

iv id

u a l

O r g a n

iz a ti

o n

Culture

Double-Loop

Learning4

Model II 4

- Include people & invite them to

express their ideas & talents6,7,8

- Provide freedom to disagree9

- Discuss the undiscussable4, 6

- Gather data: Ask questions,

listen, & observe4, 6

- Treat people with respect6

Model II 4

Wholeness: 6

- Problem resolution4

- Productive learning &

change4, 6

- Peace6

- Trust6

(Friesenborg, 2015)

Figure 2. Socio-cognitive systems learning model: Simplified version.

Friesenborg, L. (2015). The culture of learning organizations: Understanding Argyris’ theory through a

Socio-Cognitive Systems Learning Model. Manuscript submitted for publication.

Wholeness-Oriented

Values

Test assumptions to understand

true self & other people

Single-Loop

Learning

Model I Socio-Cognitive Process

Self-Oriented

Values

Espouse ideals, but value

desires & goals of the self

Self-Oriented

Social Behaviors

Vie for unilateral control

& self-protection

Dysfunction

Culture

Learned Social Behaviors

O r g a n

iz a ti

o n

In

d iv

id u

a l

Outcomes

In d

iv id

u a l

O r g a n

iz a ti

o n

Culture

Values

In d

iv id

u a l

O r g a n

iz a ti

o n

Culture

Double-Loop

Learning

Model II Socio-Cognitive Process

(Friesenborg, 2015)

Wholeness

Wholeness-Oriented

Social Behaviors

Dialogue, inviting people

to express their ideas & talents

Culture