Unit 2 Assignment: Summit Credit Union Case Study

Due Date: 11:59 p.m. EST, Sunday of Unit 2 Points: 100 Overview: For this assignment, you will review the case, Determining Training Needs at Summit Credit Union, and discuss the importance of conducting a needs analysis. Instructions:

After reviewing the Summit Credit Union case study (p. 152) and this week's readings, discuss the following questions:

• How would you conduct a needs assessment to determine if new lenders are

starting their jobs without the necessary knowledge and skills to perform well and

if the organization of the training curriculum (or another training issue) is

responsible for this problem?

• Who should be involved in the needs assessment?

Requirements:

• Include an Introduction to the case study problem.

• All works should be written in proper APA format.

• Your paper should be 2-3 pages with additional cover and reference pages. On your cover page, include the name of the assignment, your name, date, and the course.

• Use at least two (2) references to support your work. You may use your textbook as a resource.

Be sure to read the criteria by which your work will be evaluated before you write and again after you write.

HRM308 – Training and Development

Unit 2 Assignment: Summit Credit Union Case Study

Evaluation Rubric for Summit Credit Union Case Study Assignment

CRITERIA Deficient Development Needed Proficient

(0 - 12 Points) (13 - 17 Points) (18 - 20 Points) Introduction to the Case Study Problem

Does not provide an adequate introduction or is missing.

Introduction is presented, though may not be clear or complete.

Introduction is clearly presented and provides the reader a context for the rest of the response.

(0 - 18 Points) (19 - 26 Points) (27 - 30 Points) Needs Assessment Approach

Approach to needs assessment would not uncover staff knowledge and skill issues or determine whether there is a current training issue.

Approach to needs assessment may uncover some issues, but perhaps not all; may not be able to determine whether current curriculum or other training issue is problematic.

Needs assessment approach is complete; uncovers staff knowledge and skill issues and determines whether there is a current training issue.

Stakeholders Stakeholders are not identified.

Only a few stakeholders are listed, but some key stakeholders may be missing or unnecessary stakeholders are added.

All stakeholders are listed, and their required presence in the process is clear.

(0 - 6 Points) (7 - 8 Points) (9 - 10 Points) Appropriate Citations

References and citations missing or formatting does not resemble APA.

At least two (2) references and citations are present with some errors.

At least two (2) references and citations are present and near perfect.

Clear and Professional Writing and Format

Errors impede professional presentation; guidelines not followed.

Few errors that do not impede professional presentation.

Writing and format are clear, professional, and error-free.