Unit 6 Assessment - Written Proposal

The Impact of Technology

Brandon Coleman

Social Issues and Technology

Herzing University

11/8/2020

The Impact of Technology

Technology is the invention of knowledge, techniques, tools, and machines for practical use to solve problems. Technological advancements have skyrocketed in recent years as its importance in industries and everyday life becomes almost inevitable. Today, technology makes up a key component process in industries. However, technological advancement has not been without controversy, and many argue that through such advancements have significantly contributed to making human life easy and convenient, a dark side of technological advancements exist. Innovation in information technology and artificial intelligence are the most impactful technology advancements on human beings, while, increased inversion of privacy and loss of jobs marks the dark side of advancements in technology.

In commerce and business, information technology (IT) plays an important role in increasing production output and making work processes efficient (Murciano, 2019). Since when computers were introduced into the scene, businesses make use of information technology by using computers and different software to run different operations in all business departments. By using IT, their data is not stored in electronic form which not only minimizes data misplacement but also creating long-term storage. Communication is now easy, faster, and convenient more than ever both in business and outside the business. In educations, information technology has created a better way of reaching students through the use of gadgets in teaching such as computers, tablets, and mobile phones. With the increased use of IT in education, educators now do not need to physically attend classes. Rather, a big part of teaching has now become online.

The importance of information technology in the modern world continues to be clear in finance and healthcare, among other sectors. In finance, an increasing number of transactions are now conducted over the internet, making both financial and security institutions work together to enhance human wellbeing. The long-awaited reformation of the healthcare sector has now been possible by using information technology to improve care quality. Healthcare professionals use information technology to communicate with patients and other healthcare institutions to share medical information and to better their understanding of the patient (Marino & Lorenoni, 2019). This makes it possible for the delivery of timely care and reduction of related costs.

Another profoundly impactful technological advancement is artificial intelligence (AI). Today, AI is used to improve and enable enhanced agility and accuracy of processes via automation (Murciano, 2019). In business, AI-enabled machines such as inventory machines and program-operated machines such as driverless vehicles are becoming increasingly used. An equally important application of artificial intelligence in business is robotic automation, the automated live chat software, and AI-powered video interview. These processes improve customer relations by providing timely feedback and enabling online interviews in businesses. Across all sectors and aspects of human life, AI and IT have become valuable not by replacing existing processes, but by improving them which applies to robotic process automation.

On the other hand, though both IT and AI advancements are critically important for a human being, such advancements have been responsible for increased privacy attacks and cybersecurity issues. For instance, in healthcare where data security is a priority, IT advancements have helped healthcare practitioners to share patient data with authorized. This provides opportunities for unauthorized parties to access patient data for malicious use (Murciano, 2019). Artificial intelligence, on the other hand, has caused increased unemployment as human labor becomes unnecessary due to process automation.

In conclusion, specific information technology and artificial intelligence have been integrated into everyday life. The two technological advancements are practiced across all sectors from the performance of processes in businesses to communication for efficient, accurate, and timely performance. However, as society continues to applause these advancements issues related to privacy inversions, cybersecurity, and unemployment have been on increase as AI and IT becomes popular. Nevertheless, humans “extract” more benefit than detriment from these advancements.

References

Marino, A., & Lorenzoni, L. (2019). The Impact of Technological Advancements On Health Spending.

Murciano, S. S. (2019). 21st Century Education: Impacts of Technological Advancements.