Ldrs 420

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Unit12quiz.doc

LDRS 420

Unit 12 Quiz

Students name:

1. Describe each of the four models of change agency.

2. What is a strength and thing to watch for in the consultancy model?

3. Describe the three roles of consultancy.

4. Looking at the difference between internal and external change agents which would you feel more comfortable being? Why?

5. When is it best to have internal change agents? External change agents?

6. When facilitating individual change what is the key task?

7. If you were a consultant which context would you consider the most important for you to be able to help an organization in a change program? Why?

8. In the Caluwe and Vermaak model there are five types of change agents needed represented by colours. Choose one that you would feel most comfortable with and describe the knowledge, skills and attitude needed to be successful in your own words.

9. Block states that attention always needs to be paid to what two processes?