marketing management discussion 5
Understanding why brands are important
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- Why are brands important?
Let's take a look at one of the best brands
in the world, Coca Cola.
The total market value of the company is
around $175 billion, but one asset in particular makes up
about 75 billion of that, and it's not the secret recipe.
It's the brand.
Brands are both a strategic as well as a financial asset.
A strong brand creates customer loyalty,
and that increases the value of your company,
value which can grow if you continue to invest in the brand.
There are many other benefits of brands.
Brands allow you to set higher prices
for your products and services.
People associate higher quality to branded products,
and they'll pay more than for a generic version,
even when the two products are identical.
Why? Because they trust the branded product more.
Brands make and keep their promises.
Once your product is branded,
you typically earn a higher market share
while lowering your cost of sales.
Loyal customers don't need to be marketed to as much.
With an established brand,
it's easier to launch new products.
When consumers see the brand's logo on a new product,
they instantly associate the brand promise
to that new product from day one.
There are other benefits of brands
than just the marketing advantages.
For example, studies show that companies
with great brands have lower employee turnover.
Popular brands help companies recruit the most talented
and passionate employees.
Brands create status and esteem for your company
in the minds of industry leaders, community leaders,
the media, and financial markets like Wall Street.
But despite all these benefits, it may not make sense
for you to create a brand.
There are certain business situations
where it would be a waste of money.
For example, in completely new markets
where there are very few, if any, customers,
you'd be smarter to invest your resources
in growing awareness and interest in the category first.
If you're already the market leader
with most of the market share,
creating a brand probably won't pay off.
If you're in a highly fragmented industry,
with hundreds or even thousands of small competitors,
a brand may not be able to reach enough customers
to make it worthwhile.
If your business is such that you have only a handful
of customers, perhaps even one customer like the government,
branding won't do much.
Take a look at your situation before you jump right into it.
But if your business depends on creating loyal,
repeat customers, a strong brand is the surest way to do it.