Discussion Assignment 6.1

Internal Operations

Based on the course materials and activities, as well as your own experience, respond to the following:

· Describe the implications of operations improvement for international operations and how these differ from domestic applications.

· Analyze the potential differences between the operations improvement process for the service and the manufacturing sectors, both internationally and domestically.

· Describe how ISO certification might affect the operations improvement process in the international and domestic realm.

Resources

· Discussion Participation Scoring Guide.

Studies

Audiovisual Media

Use the Internet to complete the following:

· Listen to Kevin Fong's 2016 audio podcast from BBC World Service, "Going Lean: Health and the Toyota Way" | Transcript.

LINK: https://www.bbc.co.uk/programmes/p041svjg