Operations Management 4

Management Strategy

Objectives

This assignment helps you develop the skills to master the following course competencies:

• Develop innovative and sustainable solutions to strategic and global operations management challenges.

• Apply theories, models, and practices of global operations management to address business problems.

• Integrate operations management analyses into general business management planning and decision making.

• Communicate in a manner that is professional and consistent with expectations for members of the business professions.

Instructions

There are two parts to this assignment.

Part A: Continue your analysis of the organizational problem and the process you will propose in your OIP by researching, collecting, and verifying further data. Complete the following:

1. Address the following questions, as well as any other new questions you encounter in your research:

o Does any information from the cause-and-effect diagram or the flowcharts you

created in Unit 3 seem to point to a particular cause?

o Does your cause-and-effect diagram conflict with your flowchart? If so, how?

o Does the cause-and-effect diagram reveal any process steps that were not

previously documented?

o Do you need to do further research on any causes identified in the cause-and-effect

diagram?

o Is there a key stakeholder who might have additional or updated feedback for the

process flowchart? If so, identify the position or role of the stakeholder and describe

what he or she might say.

o Does any of this information change or impact your problem statement?

2. Update the before-and-after flowchart you initially created in Unit 3, changing the information based on your new findings, focused on the causes of the organizational

problem. Write a summary describing your revisions to the flowchart. Describe

how, if at all, your problem statement is impacted by the revisions. Include copies of

both the original flowchart and the revised version within the text of your paper.

Part B: The tool that you use to measure the effectiveness of your new process will make a difference in defining and quantifying your outcomes. For this part of your assignment, complete the following:

1. Research various measurement strategies that you might use for your OIP.

2. Develop a measurement strategy that enables you to measure the improvements your proposed process will offer. Your measurement strategy should help you

determine whether the results are actually positive and ensure that your process

does not have an unanticipated negative impact elsewhere. Note that you may need

to revise your measurement strategy as more historical data is gathered.

3. Identify what types of quantitative or qualitative measures you will employ in your measurement strategy, including the following:

o An analysis of potential quantitative and qualitative measurement strategies that

would apply to your OIP.

o A description of the qualitative or quantitative measure or measures you have

chosen.

o A description of how often the improvement results are measured when using this

strategy.

Submission Requirements

Your completed Management Strategy assignment should include:

• Part A's written response and updated flowchart, with a summary of revisions to the flowchart.

• Part B's written response. This assignment should also meet the following communication requirements:

• Written communication: Written communication should be free of errors that detract from the overall message.

• APA formatting: Resources and citations should be formatted according to current APA style and formatting standards.

• Resources: Minimum of 2 sources required. • Font and font size: Times New Roman, 12 point.

Review the scoring guide to ensure you have met all of the criteria of this assignment. See attachment.

Resources

• Management Strategy Scoring Guide.

Readings-see attachment

Russell, R. S., & Taylor, B. W. (2017). Operations and supply chain management (9th ed.). Hoboken, NJ: Wiley. ISBN: 9781119320975.

Use your Operations and Supply Chain Management text to complete the following: Read Chapter 7, "Capacity and Facilities Design," pages 254–291.

o This reading provides you with an understanding of basic capacity

planning. It involves long-term strategic activities, such as the

acquisition of new facilities, technologies, or business, that take a year

or more to complete.

Read Chapter 12, "Forecasting," pages 487–543.

o This reading provides you with some insight into forecasting and its

use in capacity design and the process improvement activity. This

aspect of capacity and process improvement is important to project

future outcomes: in order to test the future value of your process

improvement, you must be able to forecast the results.

o