Operations Management 2

Process Improvement Scoring Guide

Due Date: Unit 2 Percentage of Course Grade: 8%.

CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED

Analyze a selected process using problem framing and cause-and-effect analysis to develop a problem statement. 22%

Does not identify a selected process using problem framing and cause- and-effect analysis to develop a problem statement.

Identifies a selected process using problem framing and cause-and-effect analysis to develop a problem statement.

Analyzes a selected process using problem framing and cause-and-effect analysis to develop a problem statement.

Evaluates a selected process using problem framing and cause-and- effect analysis to develop a problem statement. Discusses strategies used in the analysis.

Analyze the history and environment of a selected process for improvement. 22%

Does not identify the history and environment of a selected process for improvement.

Identifies the history and environment of a selected process for improvement.

Analyzes the history and environment of a selected process for improvement.

Interprets the history and environment of a selected process for improvement. Describes specific historical events that impact the intended improvement.

Analyze the implications of an existing process for an organization. 23%

Does not identify the implications of an existing process for an organization.

Identifies the implications of an existing process for an organization.

Analyzes the implications of an existing process for an organization.

Interprets the implications of an existing process for an organization and discusses factors that influence the implications.

Analyze potential outcomes associated with improving the process. 23%

Does not identify potential outcomes associated with improving a process.

Identifies potential outcomes associated with improving a process.

Analyzes potential outcomes associated with improving a process.

Interprets potential positive and negative outcomes associated with improving a process.

Communicate in a manner that is professional and consistent with expectations for members of the business professions. 10%

Communicates in a manner that is not professional or consistent with expectations for members of the business professions.

Communicates in a manner that is inconsistent with expectations for members of the business professions.

Communicates in a manner that is professional and consistent with expectations for members of the business professions.

Communicates in a manner that is professional, scholarly, and consistent with expectations for members of the business professions. Adheres to APA guidelines and produces work that is appropriate for publication.

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