Discussion Assignment 2
Crises at Toyota and Your Client Company
In this discussion, review Gerondeau's 2015 article, "How Toyota Recovered From a
Huge Crisis. What Can Be Learned From It." (as found in this unit's Studies). Respond to
some or all of the following questions:
o How might Toyota have improved its response to this crisis?
o How does the crisis described in this article relate to the difficulties your client
company is facing?
o What else have you learned in this unit's readings and resources that is relevant
to your own Operations Improvement Plan project?
Resources
o Discussion Participation Scoring Guide.
o How Toyota Recovered From a Huge Crisis. What Can Be Learned From It.