Miss Lynn

Chase, R. B., Aquilano, N. J., & Jacobs, F. R. (2001) Operations Management for competitive advantage (Vol. 9). Boston, MA: McGraw-Hill Irwin.

The above source provides vital information of FedEx especially with regard to operations management. It explains how organizations can effectively use operations management to acquire competitive advantages over their peers and competitors in the industry. It consequently highlights various steps organizations can take in strengthening their operations in order to outplay their competitors in the market. The article explains the importance of an effective operations management to an organization and how it can be used to expand different activities in an organization. Lastly, it discusses the relationship between functions of product and delivery organizations and their clients.

Krajewski, L. J., & Ritzman, L. P. (2001). Operations management: strategy and analysis. Pearson College Division.

Strategy and extensive analysis of operations management is often an important factor in the concept and practice of operations management. This article discuses various steps in operations management. It consequently highlights different strategies that when taken by an organization can improve the quality and efficiency of activities within the organization. The article further offers an extensive analysis and illustrations from various points of view as well as steps taken by other organizations to strengthen their systems. Lastly, it offers recommendations on the best practices required in operational management as well as the benefits of these practices to the stakeholders.

Marston, S., Li, Z., Bandyopadhyay, S., Zhang, J., & Ghalsasi, A. (2011). Cloud computing-The business perspective. Decision support systems, 51(1), 176-189.

Unlike the other sources, this article offers analysis of FedEx through cloud computing. It explains the important role played by cloud computing and other technological inventions in FedEx and operations management. It offers a comprehensive discussion of the topic using information from various websites and articles. It therefore provides rich information on the topic thus hugely contributing to the existing literature on the subject. It is thus an essential material to scholars and researchers conducting studies on the subject. Lastly, it simplifies the activities involved in FedEx thus making it easier for the audience to understand the concept.