PPMP 20009 Project Management Methodologies- portfolios

Tutorial 9 1. Readings:

Mandatory Readings

• Kerzner Chapter 20.0-20.8, & 21.0-21.4; • PMI Implementing Organizational PM PM Appendices X2 & X3;

(http://marketplace.pmi.org/Pages/ProductDetail.aspx?GMProduct=00101 500501)

• PMI Managing Change Chapter 6; (http://marketplace.pmi.org/Pages/ProductDetail.aspx?GMProduct=00101 469401)

Make sure you have done the readings.

2. Answer following Questions to reflect and assist in your Portfolio

 How do you describe ‘Continuous Improvement?

 In your own life, give an example where you have continuous improvement.

 What is quality? And how does continuous improvement impact on quality?

 Describe the history for the quality movement

 How do you ensure quality in what you do in life?

 Describe the processes you have introduced to ensure you deliver quality.