Troubleshooting

8/22/22, 7:09 PMTroubleshooting Scoring Guide

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Troubleshooting Scoring Guide

CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED

Submit fully completed lab reports that document specified Windows troubleshooting.

Does not submit required lab reports that document specified Windows troubleshooting.

Submits lab reports that document specified Windows troubleshooting, but with errors or omissions.

Submits fully completed lab reports that document specified Windows troubleshooting.

Submits fully completed lab reports that document specified Windows troubleshooting with a brief summary of what was learned in each lab.

Describe the implications of reverting to previous system configuration.

Does not list the implications of reverting to an early system configuration.

Lists the implications of reverting to an early system configuration without explaining them, or explains them with significant errors or omissions.

Describes the implications of reverting to a previous system configuration.

Describes the implications of reverting to a previous system configuration using specific examples that demonstrate an advanced understanding of system reversion considerations.

Describe how to properly troubleshoot an improperly working network device.

Does not describe how to troubleshoot an improperly working network device.

Describes a method to troubleshoot an improperly working network device that is unlikely to be effective.

Describes how to properly troubleshoot an improperly working network device.

Describes how to properly troubleshoot an improperly working network device in great detail, demonstrating an advanced methodology or process for troubleshooting.

Describe how to troubleshoot a problem identified on an Event Viewer log.

Does not describe how to troubleshoot a problem identified on an Event Viewer log.

Describes a method to troubleshoot a problem identified on an Event Viewer log that is unlikely to be effective.

Describes steps to troubleshoot a problem identified on an Event Viewer log.

Describes steps to troubleshoot a problem identified on an Event Viewer log in great detail, demonstrating an advanced methodology or process for troubleshooting.

Write explanations that are clear, organized, and generally free of grammatical errors.

Writes explanations that are very unclear and have numerous written and grammatical errors.

Writes explanations that are somewhat unfocused or unclear or that contain significant grammatical errors.

Writes explanations that are clear, organized, and generally free of grammatical errors.

Writes explanations that are free of grammatical errors and exhibit clarity, meaning, and ideas that are consistently logical and succinct.