Mary’s MediBracelets Final Report

Information systems

Derrick Hobbs

CIS/568

David Conway

12/11/2017

Information systems

Technology advancement has enabled most organization to incorporate contemporary intelligent business systems that facilitates the achievement of competitive advantages in the market. The information technology system has enabled the business to operate efficiently and effectively hence reducing most operational cost and facilitates the production levels significantly.

The transactional process system (TPS) is a business information systems the entails the collection of transactional data, modification, and retrieval of all the information within the system. Due to its reliability and effectiveness, the system is also referred to the real-time processing system. This is one of the benefits that the system portrays hence once implemented in the MediBracelets it will facilitate the processing of transactional information in real time hence saving a lot of constructive time and resources. On the other hand, the transactional processing system will enable MediBracelets to reduce the operational cost that is associated with handling inventory, huge numbers of personnel and ordering cost as there will be a significant reduction of their cost once implemented in the business. Furthermore, the transactional processing systems will significantly increase the production levels in the organization and due to the high speed transactional and response-ability, the customer will be satisfied with the services provided. The system will also guarantee data stability effect in the organization as they will be stored prevented from data lost and automatic data recovery in case of failures.

On the other hand, Customer Relationship Management systems (CRM) are technological incorporated strategies or practices that the organization utilizes in facilitating an effective interaction between the customers and the organization. The systems are developed to ensure that there is with improving business relationships with customers, assist customer retention and driving sales growth to other higher levels. The system can assist Mary's MediBracelets in developing better customer relationships that will enable them to identify customer preference and needs and develop strategies to cross-sell and meet the needs effectively. In addition, the system will facilitate effective team collaboration in the workplace as there will be effective communication platforms and common goals that will bring the employee together. Except for the initial high cost of implementation, the system comes with vast cost-effective advantages like increasing profitability, revenues, and reduction of operational cost (Turban, Shardam & Delen, 2011). On the other hand, the system also facilitates the development of strategic measures that identify customer needs, wants and feedback hence developing effective platforms to ensure customer and employee satisfaction.

Supply Chain Management (SCM) is the information system that entails the overseeing of the information, strategies, material, and finance from the external market segments to the organization and back to the market once again as final or finished products. Effectual supply chains give businesses a competitive advantage in the marketplace and assist moderate risks connected with acquiring raw materials and delivering products or services. This system will ensure that Mary's MediBracelets organization achieves the best quality of raw material or services in the market as they monitor the procurement to ensure that the organization receives the best of the best from the market. The system will also ensure that Mary's MediBracelets have the right amount of inventory and reduce the costs associated with overstocking or under stocking. Effective supply chain management system enables the organization to mitigate risks associated with suppliers in the market hence facilitates the constant and reliable supply of quality material or services to Mary's MediBracelets.

In conclusion, the various business intelligence systems that have been discussed in this paper are essential in the business sector in order to facilitate the organization in achieving the competitive advantages in the market (DeBenedett, n.d.). Training and educational programs need to be implemented simultaneously with the systems in order to train and prepare the staff for working with them effectively for the best interest of Mary's MediBracelets. There might be the high initial cost associated with the implementation but the subsequent benefits are way fruitful and profitable to the organization.

References

DeBenedett, J. (n.d.). The Advantages of Supply Chain Management Systems. Retrieved from: http://smallbusiness.chron.com/advantages-supply-chain-management-systems-77606.html

Turban, E., Sharda, R., & Delen, D. (2011). Decision support and business intelligence systems. Pearson Education India.