Transactional Communication

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TransactionalCommunicationPowerPoint.pdf

TRANSACTIONAL MODEL OF

COMMUNICATION

The transactional model shows that the

elements in communication are

interdependent. Each person in the

communication act is both a speaker and

a listener, and can be simultaneously

sending and receiving messages

THERE ARE THREE IMPLICATIONS IN THE

TRANSACTIONAL MODEL:

• “Transactional” means that

communication is an ongoing and

continuously changing process.

You are changing, the people with

whom you arecommunicatingare

changing, and your environment is

also continually changing as well.

• In any transactional process, each

element exists in relation to all the

other elements. There is this

interdependence where there can

be no source without a receiver

and no message without a source.

• Each person in the communication

process reacts depending on

factors such as their background,

prior experiences, attitudes, cultural

beliefs and self-esteem.

DESCRIPTION

• In the transactional model, two people

communicate with multiple messages

through what may be multiple channels

and with parallel messages .

• As with other models, the

messages may be distorted and

the people may be distracted,

resulting in misunderstanding

that fuels and hinders the model

TIME 1

TIME 2

TIME 3

• It assumes that people are connected through

communication; they engage in transaction.

First, it recognizes that each of us is a

sender-receiver, not merely a sender or a

receiver. Secondly, it recognizes that

communication affects all parties involved. So

communication is fluid/simultaneous.

• This is what most conversations are

like. The transactional model also

contains ellipses that symbolize the

communication environment (how you

interpret the data that you are given).

Where the ellipses meet is the most

effective communication area because

both communicators share the same

meaning of the message.

EXAMPLE:

• Hi there!

• Well hello, how are you?

• What are you up to, today?

• I'm just going to work. What about you?

Thank you

For listening

GODBLESS US!!! 