Touchpoint Template

Touchpoint Template

#: 4 Title: All-Inclusive Ski Resorts

1. Experience Type (circle):

Pr. Mind. Mem. Mean. Transf.

What type of experience do you want this touchpoint to be?

2. Desired Reaction:

I want to be a part of this team because it is an enjoyment!

3. Experience Elements

Key Elements Specify

People ________________

Place ________________

Objects ________________

Rules ________________

Relationships ________________

Blocking ________________

4. Designed Interactions

1

2

3

5. Desired Results

1

2

3

6. Contributors

7. Co-creation

Details:

8. Enhancements

9. Transition to the Next Point

Implicit (no action needed)

Explicit

Result:

Designed Interaction:

Technical:

Artistic:

Frontstage:

Backstage: