7031-AS2-3

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Topic1StartingandGrowingaBusiness.pptx

MN7031 Topic 1 – How and Why Do Businesses Grow?

londonmet.ac.uk

Daniel Jones

Today’s Agenda

Introduction to the Module

How and Why Do Businesses Grow – Lecture

Introduction to the Module

Module Overview

Business Simulation – Cesim Global Challenge

1. How and Why Do Businesses Grow?

2. How Do We Diagnose Company Strategy?

5. How Do We Make Sense of the VUCA External Environment?

8. Does Your Simulation Company Need A New Strategy?

10. Why DO Firms Undertale Acquisitions, Mergers and Alliances?

7. How Is Your Simulation Company Performing?

11. How Do Companies Innovate Successfully?

12. Does Strategic Alignment Matter?

4. Why Are Some Industries More Profitable Than Others?

3. How Does A Company Create Competitive Advantage?

6. How Do We Identify future opportunities and threats?

9. Summative Assessment Presentations

Learning and Teaching

There are 6 key elements to your learning:

the workshops – lecture and discussions

case studies - you will be asked to analyse the case information and answer key questions. Some of these will be part of your final portfolio.

your reading - the reading list identifies key articles and textbooks

the assessments – group presentation in Week 9 and your final assignment.

learning from the MBA group.

The Nature of Strategy

There is no widespread agreement about what strategy is

There is no common definition of the term ‘strategy’

Understanding of the topic can only be gained by examining the diversity of insights and acknowledging that there is no simple answer to the question of what strategy is

 

 

“A Strategy is a set of related actions that managers take to increase their companies performance”

Hill, Jones and Schilling (2015)

Competitive strategy is about being different from one’s rivals and has a number of possible meanings:

Plan

Ploy

Pattern

Position

Perspective

Mintzberg (2014)

“One person’s strategy are another’s tactics.”

Rumelt (1980)

Porter argues that competitive strategy is "about being different." He adds, "It means deliberately choosing a different set of activities to deliver a unique mix of value.“ Porter (1996)

Common Elements in Strategy

Simple, consistent long-term

goals

1

Profound understanding of the competitive environment

2

Objective appraisal of resources

3

Effective Implementation

4

Successful Strategy

Levels of Strategy

Wit, B. de (2017)

Network Level

Corporate Level

Business Level

Functional Level

Marketing

Operations

Finance and Accounting

Human Resource Management

Porter’s Basic Strategies

Source of Competitive Advantage

Low cost

Differentiation

Competitive Scope

Single Segment

Industry

Cost

Leadership

Differentiation

Focus

Cost

Focus

Differentiation

Focus

Creating And Growing A Business

Today’s Key Topics

Lecture

Why Do Businesses Need to Grow?

What Is A Startup?

The Lean Start Up and the Business Model Canvas

Analogs and Antilogs

Value propositions

Stages of Business Growth

The need for Systemisation

Why do start ups succeed?

Approaches to business growth

Cesim Global Challenge

Introduction

Practice Round 1

Why Grow?

“Some business leaders who attain a certain level of success are content to stay at this plateau. They feel assured within the space their business occupies in the marketplace and have little motivation to change anything.

This is a risky stance for any business leader to take. Growth isn’t just important for a company—it’s absolutely essential. Without continued growth, operations will stagnate. This can result in lowered standards of quality for products or services, decreased customer service, poor employee morale, and a host of other issues.

Growth “is crucial to the long-term survival of a business,” notes nibusinessinfo.co.uk, pointing to these clear-cut benefits:

Easier to add resources

Locate and identify new sales opportunities

Expand range of products or services

Acquire new customers

Also, growth can “boost your business’ credibility, allowing you to broaden your supply base and increase stability and profits.”

All compelling benefits gained by the pursuit of business growth!” 

https://www.thealternativeboard.com/blog/why-is-growth-important-for-a-company

Creating A Business

Suppliers

Channels

Resources

know how

funding

people

Business Operation

Processes

Information systems

Facilities and equipment

Value Chain

Substitutes

Competitors

The Business

Environment

1

2

3

Potential

Competitors

5

4

Mission and

Vision

What Is A Start-Up?

Clusters are geographic concentrations of firms focused largely on one industry of the overall ecosystem to produce innovations. Boni and Gunn (2021)

An ecosystem is a sustainable economic region comprised of a community or critical mass of interacting organizations and individuals that produce goods and services of value to customers.

Angel.co – 50 Best Startup Companies to Watch Out For in 2020

Space Bandits – Startups in the Space Industry

Lokting (2020)

The Lean StartUp

Business Model Canvas

The Lean Start Up

Analogs & Antilogs

Analogs - Whatever you’re doing is likely to have been done before: SO, learn from them.

Antilogs - By looking at previous failures – can be instructive in constructing your own approach.

The iPod Analog and Antilog

Value Proposition

A customer value proposition - a promise of value to be delivered. It's the primary reason a prospect should buy from you. It explains how your product solves customers' problems or improves their situation, or delivers specific benefits

What Makes a Good Value Proposition?

Clarity – it is easy to understand.

It communicates the concrete results a customer will get from purchasing and using your products and/or services.

It can be read and understood quickly.

“We help large companies reduce the cost of their employee benefits programs without impacting benefit levels.

With the spiralling costs of health care today, this is a critical issue for most businesses.

One of our recent clients, a large manufacturing company similar to yours, was struggling with how to reduce spending in this area.

We saved them over $800,000 in just six months. Plus, they didn’t cut any services to their employees, nor did their employees have to pay more.”

http://www.jillkonrath.com/sales-blog/bid/140981/Value-Proposition-Examples-Words-That-Get-Meetings

All Businesses Need An Offering of Value…..

What is it of value that we are offering our customers?

Who is our ideal customer?

How big is the market?

Is the market growing?

Is it price sensitive?

What influences the market size?

How do we tell potential customers about our offering?

Market for Ice Cream.

Niche Market

Small Business Growth

The business is an effective system that makes money when the owner is not there.

Existence stage: the owner runs the business alone

Survival stage: the entrepreneur is no longer responsible for just her own efforts

Success stage: the owner accepts a degree of disengagement as a level of supervision is added

Takeoff stage: the business includes multiple departments

Resource maturity stage: the company has arrived

Stages of Business Growth

SOURCE: Reprinted by permission of Harvard Business Review. Exhibit. From “Five Stages of Small Business Growth,” by Neil C. Churchhill and Virginia L. Lewis, May–June 1983. Copyright © 1983 by the Harvard Business School Publishing Corporation; all rights reserved.

Startup Incubation

Casado et al (2020)

A Business Is A System Made up of Processes

Objectives of Systemisation In Small Businesses:

Reduces risk by enabling employees to perform a range of processes by following the procedures

Enables work to be allocated to the lowest possible cost resource, improving profitability

Allows measurement and improvement of the business processes

Frees up the owner (s) to work more on growing the businesses

Allows the owner to be absent from the business once processes are established and the team are operating them successfully

Paves the way to being a business of value that can be sold, since the business will operate without the owner.

Provides a platform for further growth

The first step towards Knowledge Management, making explicit the knowledge of the owner and key staff

Paves the way to using more complex information systems that will improve management information, aid forecasting and allow greater control; systems that the owner can access when he is away from the business

Why Do Start Ups Succeed?

Some Lists

Be Passionate

Execute Flawlessly

Delight your customer

100% commitment

Bisht (2012)

Key Success Factors

Timing: How early or late was the execution of the idea relevant to the time it was pursued?

Team/Execution: How effective or efficient was the team? How adaptable were they?

Idea: How novel or differentiable is it? Is there any unique truth in the idea? Are there “competitive moats” you can build around it?

Business Model: Was there a clear path to generating customer revenues?

Funding: How much money did they raise based on initial funding, follow-up, & growth?

Bill Gross (2015) - IdeaLab

Hot Not to Get Funding

Focusing on the solution and not the problem (‘This is a game changing technology’).

Relying on secondary data to project market penetration (‘If only we could sell this to 1 per cent of the China market …’).

A faulty business model (‘Just look at the revenue (not cash) we are generating’)

A team that can’t execute on the critical success factors (‘Our leadership team consists of people with a track record of success in several other industries’).

A plan where everything is rosy, there is no competition, and all we need is money. (When was the last time someone gave a pitch and said ‘This is a terrible idea and is bound to fail?’).

Randy Komisar – Getting to Plan B (2010)

And Yet More Lists

“If a new venture does succeed, more often than not it is:

• In a market other than the one it was originally intended to serve

• With products and services not quite those with which it had set out

• Bought in large part by customers it did not even think of when it started

• And used for a host of purposes besides the ones for which the products were frst designed.”

Peter Drucker

• Are the market and industry attractive?

• Does the opportunity offer compelling customer benefits as well as a sustainable advantage over other solutions to the customer’s needs?

• Can the team deliver the results they seek and promise to others?

Mullins (2014)

The economics of the business model must work:

revenue

gross margin (revenue – direct costs)

operating expenses

working capital - difference between a company's current assets, such as cash, accounts receivable (customers' unpaid bills) and inventories of raw materials and finished goods, and its current liabilities, such as accounts payable.

investment characteristics of the model.

Mullins (2010)

Business Growth

How Does a Business Grow Profitably?

Vertical Integration

Backwards

Integration

New Market Entry

Forward

Integration

Horizontal Diversification

Internationalisation

Portfolio of Products

Innovation

Resource Capture

Learning

Corporate Growth Directions

GE

  12/31/2016 12/31/2017 12/31/2018 12/31/2019 TTM
Total Revenue 119,687,000 120,468,000 121,616,000 95,215,000 83,928,000
Net Income Common Stockholders 8,163,00 -6,246,000 -22,802,000 -5,439,000 3,325,000

Samsung

The BCG Matrix And GE Business Screen

Bubble size indicates revenue.

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