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Topic11and12CaseStudyGroupDiscussionforPractice.docx

Topic 11 AND 12 PRACTICE CASE STUDY - GROUP DISCUSSION

In Spring 2024, Sarah Chen, Chief Technology Officer of BagWorld, guided a documentary crew through the innovation labs at BagWorld's R&D center in Silicon Valley. Access to these labs is strictly controlled to safeguard intellectual property. BagWorld has been developing a groundbreaking product called AI-bag, an intelligent schoolbag for children.

AI-bag - The Product

The AI-bag is a smart schoolbag that incorporates artificial intelligence technology to assist children in their daily school routines. This innovative product represents a post-pandemic shift in educational tools.

BagWorld has a history of pushing technological boundaries in everyday items, with several successful launches in the past. Their success can be attributed in part to their previous work in integrating AI into consumer products. Sarah Chen has been a driving force behind many innovations, having developed smart home devices and educational software. The AI-bag is a crucial project for Sarah. The market for such AI-enhanced educational products is still emerging and seems to be influenced by factors such as economic conditions and the lasting effects of the recent pandemic.

BagWorld faced setbacks in the past when they attempted to enter the market for AI-powered toys. They had assembled a team of 150 engineers at their Silicon Valley facility and invested $200 million in developing an AI-driven interactive plush toy for children. The product failed to gain traction, primarily due to high production costs and concerns about data privacy and security.

AI-bag - The design

BagWorld's engineers applied their expertise and creativity to develop a compact AI system suitable for a schoolbag. The bag features an integrated tablet-like display on the front, which serves as the primary interface for the AI. Through numerous iterations, the team finally arrived at a design that was both functional and appealing to children. The more features are used, the more power is consumed from the bag's battery.To achieve advanced AI capabilities, the engineers developed a custom chip that could process natural language and perform various educational tasks.

The AI system can help with homework, provide schedule reminders, and even offer basic tutoring in various subjects. The bag also includes sensors to detect its contents, reminding students if they've forgotten essential items.The display is made of flexible, durable material to withstand the rigors of daily use by children. This was a significant breakthrough achieved after extensive testing and R&D investment. The battery was designed to last up to 12 hours under normal use (such as a typical school day). During more intensive use, like extended tutoring sessions, the battery could last about 8 hours.

The rechargeable battery is replaceable, and BagWorld is considering offering battery replacements and software updates on a subscription basis. Sarah is working on an improved AI model, but this would likely take another year to develop fully.Having invested $40 million in product development, they are eager to launch as soon as possible.Finally, the product's manufacturing cost would heavily depend on production levels.

The engineers have estimated the costs for AI-bag as follows:

Production (units)

Cost per unit made ($)

10,000

600

50,000

500

100,000

450

500,000

350

1,000,000

250

AIBag – Your Brief

BagWorld plc invited you - as a Business Strategy Consultant - to prepare a Business Plan specific to the Product .

The Board will meet and review your proposal after 10th October 2024.

The CEO of BagWorld plc wants to know the following, specifically ( See Marking Scheme below):

· The specific customer segment(s) for the products (quantified in terms of numbers and profiles)

· The clear value proposition (how different is the product) for each segment

· The competitors (direct and indirect)

· Marketing Strategy – e.g. Porter's generic strategy (Product, Pricing, Promotion & Distribution Channels)

· Promotional Strategy

· Product-specific financial forecast for 3 years (Sales Units, Revenue streams, Costs production and marketing)

· Spin-off products or services (like battery subscriptions, extended warranties etc.)

Suggested Business Plan Layout

Using up to 2,500 words (excluding Executive Summary, bibliography and appendices);

1. Executive Summary (ensure that it contains the key proposal in bullet point form, you may include graphs) - This is not an introduction.

2. Value proposition (what does the product offer differently, what problem does it solve, and for whom)

3. Customer segments that will be served (quantify so you can arrive at the financial forecasts)

a. Who is your ideal customer, what is their profile, and what are their key characteristics)

b. Identify the target geographical markets at the launch and why

4. Marketing Strategy

5. Financial Forecasts

6. Proposal / Conclusion

© London Metropolitan University 2024

Page 1

Marking Scheme:

You should present a critical analysis and evaluation that is practical, specific to the product – AIBag - and includes an explanation of your recommendations.

Task

Marks %

A Suggested Approach

Executive Summary

15

High-level recommendations, in 1 or maximum 2 pages, bringing it all together (this is normally written in the end). This is not an introduction

Customer Value Proposition

10

What exactly does the product offer, what consumer problem does it solve,

what is compelling about it

Customer segmentation

15

Detailed and quantified customer segment (s) the

product is targeted to. What is their profile / persona

Implementation

Marketing & Sales Strategy Outline

Financial Forecasts –

Years 1-3

40 Marks in total 25

20

Provide a critical approach to the implementation of your recommended strategy, which may include an analysis of the threats and opportunities that may be encountered, an approach to leading market change and innovation.

Should address each of the following:

-Market positioning of the product,

-Communication strategy specific to the targeted segments,

-Suggested product pricing,

-Channels to market

- Sales (partners, B2C, B2B)

To include :

-Sales – unit projections,

-Revenue per year,

-Costs - production (in the brief) and marketing budget (forecast)

Evidence of research

5

Shown throughout the report to the board

Professional Presentation

10

Logical and coherent structure Bibliography and Referencing

Grammar, spelling

Total

100