BIG

6

Student Name: Kelly Nhu Tran

Selected Topic: 4-A: Health Literacy and the Role of Culture

Setting/Situation/Location: Consultation

Actual Organization or Hypothetical Situation: Actual facility

Name of Organization (if applicable): Spring Hill

Poster Focus Area: Communication and use of gestures

The population of Focus: Patients of color

Tool/Method/Approaches/Patient Outcomes (if applicable): Survey

At Least One Idea for Your Graph/Illustration/Image that You Will Create: A graph showing patient outcomes from the survey I will conduct.

Provide a summary of the ideas that you may present:

In this project, I plan to use a survey of patient responses to measure how patients of color are affected by communication and using gestures during consultation compared to whites. Cultures are very different, and their communication styles vary. Words have different meanings, and what a gesture represents in one culture is different from the other, these factors may significantly affect their health outcomes because healthcare providers may miss some information or interpret gestures wrongly, misdiagnosing patients. I will use a graph to show the variations between cultures and their communication during consultation. The graph will include the potential impact of cultural differences, health understanding, and the interconnections between culture and patient outcomes. I will survey fifty (50) patients of color and 50 white patients and compare how likely healthcare workers can misdiagnose them due to cultural misunderstanding through language or gesture barriers. The horizontal axis of the graph will have the number of patients and the graph's vertical axis will represent the number of misdiagnoses from the cases identified from the sample. I will use Culturally and Linguistically Appropriate Services (CLAS) to measure the preparedness of healthcare to handle cultural and language barriers.