USAA Assignment

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Time to Fill Step 2: Planning & Step 3: Recruiting

Step 2: Planning -- Job description/job analysis development; requisition preparation & approval)

· Use of job analysis? (Method used)

· Use of job descriptions? (Frequency of review/revision)

· Use of realistic job previews?

· Use of recruiting campaigns? (Frequency, e.g., seasonal, cyclical)

· How does the firm use labor demand forecasts, e.g., seasonal forecasts, industry forecasts, economic forecasts, other forecasts?

· Which forecasting tools does the firm use in estimating its labor needs?

· How does the firm forecast its internal labor market?

· How does the firm forecast its external labor market?

· How does the firm respond to talent shortage? Temporary shortage? Persistent shortage?

· How does the firm respond to talent surplus?

· How many applicants are recruited to fill target position needs?

· What resources does the firm need to plan?

· How much time will it take to complete the planning process?

· How much of a budget does the firm set for recruiting this target position?

· What are the process steps? How much time does each step require for completion?

· What is the estimated cost per step unit, e.g., per hour?

Step 3: Recruiting -- All organizational practices & decisions that affect either the # or types of individual willing to apply for and accept job offers.

· Use of recruiting specialists? (Recruiters; hiring managers; dept SME). How selected?

· What characteristics/qualities makes for a great recruiter for the firm?

· What training does the firm provide its recruiters, interviewers, hiring managers?

· How are recruiting goals determined?

· How is recruiter performance measured?

· What incentives are provided to recruiters to meet their assigned goals?

· How does the firm use branding & messaging in their recruiting?

· How is the firm’s image developed?

· Is there a recruiting message to applicants?

· What are the process steps? How much time does each step require for completion?

· What is the estimated cost per step unit, e.g., per hour?