project
CE 2011 – Technical Communications Instructor: Kristy Hodson
PROJECT 4 – CHIMNEY FAILURE ANALYSIS LETTER Project Description: You are employed as a Project Manager for CPP Engineering Consulting Group, Inc., located at 3801 W. Temple Avenue, Suite #9151, Pomona, CA 91768. Your engineering firm has been contacted by Roadrunner Insurance Company (located at 2379 N. Mastino Lane, Pomona, CA, 91768) regarding one of their insured’s primary residence (located at 9801 Dane Drive, Pomona, CA 91768), policy #SCAlac04210920res. The homeowner/insured has contacted Roadrunner Insurance Company to report that his chimney is separating from his residence, and Roadrunner Insurance Company has contacted your firm to assess the cause and approximate date the damage began. You have been asked by your engineering firm to take on this project. You have gone to the residence, taken photos, and gathered information from the homeowner/insured. You have no reason to doubt the truthfulness of his answers. (The 8 photos and information you learned from the homeowner are included in the attached document called “Tipping Chimney-rev2019KH.”) Task: Your task is to write a 1-page professional letter to the Roadrunner Insurance Company that addresses the probable cause of the chimney failure as well as the approximate month and year the failure began. In your letter, you must offer a reasonable and logical explanation for the chimney failure that is: (1) consistent with the photos you took and the information provided to you by the homeowner, and (2) related to the chimney’s and/or the house’s engineering. Your letter must also offer an approximate time period for when the failure began. Finally, your letter must reference by figure number each of the 8 photos that should be included with the letter. Your letter should precede the photos. Beyond these requirements, for the purposes of this assignment, you may fabricate details such as reasonable weather events consistent to the time and area, natural disasters that may have occurred in the time and area, soil erosion, and so forth. Attached for your review are CE Writing Project lessons on (1) Using Figures and Tables, (2) Information Flow in Sentences, (3) Sequence of Information in a Report, and (4) Cover Letters. You will be held accountable to the information in these documents. In your writing, please take care to proofread your work and utilize the knowledge you’ve acquired from the language and grammar CE Writing Project lessons you’ve been assigned to read. The written portion of your Project 4—Failure Analysis Letter should be typed in a professional looking font in 10-12 point size.
CE 2011 – Technical Communications Instructor: Kristy Hodson Submission: Merge the photos and the cover letter that addresses them into a single document. Then, submit your Project 4—Failure Analysis Letter inside of Blackboard as a single document in .pdf or .docx or .doc formats. No other formats will be accepted or considered for a score. It is your responsibility to double-check any assignment you upload to Blackboard to make sure everything worked as planned because any assignment submitted in an unsupported or unopenable format will be considered missing. The assignment allows multiple submissions, so if, after double-checking your submission, you notice that you submitted something other than what you intended, you can fix your error as soon as you discover it before the assignment’s due date and time had passed. Please get in the habit of always double-checking your submissions immediately after you upload them to make sure there hasn’t been an error of some sort. This assignment is worth up to 50 points. The assignment rubric is available in Blackboard; it provides you with a list of all the items that the submission must include. Your CE Project #4 is due in Blackboard by the end of Week 14, before 11:59 PM on Sunday, 11-29-20. The link to submit this assignment will be in the Week 14 file. To get to the weekly files, from the vertical menu on the left, under the "My Course" block, click on "Weekly Schedule." This will take you to a new screen where the list of each week’s file will be. Again, the link to submit this assignment will be in the file for Week 14. Late work will not be accepted for any points. See page 7 of the Course Syllabus for more information.