Instructions

10/7/2020 2:42:49 PM Abukar immigrated to the United States from Somalia as a refugee and was given assistance by a foundation created to help young Somalis in his situation. When he was just 11 years old, Abukar's family was displaced by violence, persecution, and a serious lack of resources. His father was killed in a violent attack and his mother and little sister were badly burnt when their home was set on fire. After 4 years of living in a remote area he met a representative for an organization that could help him immigrate to the United States. He now lives in a small apartment that he shares with another Somali man his age. They both have mentors who have helped them find jobs in the factory and they are involved in the Somali community, but they still struggle to pay their bills and hold steady jobs. At times he sells drugs to supplement his income.

10/7/2020 2:41:47 PM A monthly bus pass costs $72. There is an average of one personally owned vehicle per 12 people in Promise Heights. Many people who have jobs commute by bus to nearby communities as there is limited employment in Promise Heights. Sometimes the buses are late, which causes the citizens to be late for their jobs. It is difficult for single parents to get home in time to get their children off the bus.

10/7/2020 2:41:36 PM The factory is one of two major employers in Promise Heights (the other is the hospital). The factory employs approximately 200 workers split between day and evening shifts. Safety issues at the factory have caused temporary closures in past years. The people who work at the factory have higher than average incomes in Promise Heights--with factory floor jobs averaging $33,000 per year.

10/7/2020 2:38:24 PM This store is owned by Mr. Lee who is 60 years old. Mr. Lee has owned his drug and medical supply store his entire adult life. The drug store has supplied community residents with ready access to prescription medications as well as medical supplies like CPAP machines, walkers, crutches, and medical-grade grab bars. Business has slowed due to the big-box discount store that opened last year in a nearby community. Mr. Lee’s store has been broken into twice in the past year by people looking for opioid drugs. Promise Heights residents enjoy the coffee bar area in the back of the store where they can purchase a donut and a cup of coffee on weekday mornings for just two dollars.

10/7/2020 2:37:36 PM Jarid Brown is a 40-year-old man who is a frequent visitor to the liquor store. He works at the factory and comes straight to the liquor store with his paycheck. He has been married twice, and his current wife has about had it with his drinking. She is asking him to go to treatment and he tells her he doesn't have a problem. He often sits on the bench outside the liquor store to drink so his wife "doesn't find out about it."

10/7/2020 2:37:22 PM The salon provides beauty and hair services for the community. Although both men and women are welcome, Barbara’s customers are mostly women. Barbara has one stylist who specializes in ethnic hair. Given the population here in Promise Heights, that’s an important asset in the community!

10/7/2020 2:37:21 PM The salon provides beauty and hair services for the community. Although both men and women are welcome, Barbara’s customers are mostly women. Barbara has one stylist who specializes in ethnic hair. Given the population here in Promise Heights, that’s an important asset in the community!

10/7/2020 2:37:03 PM Cook’s Restaurant & Bar has been closed down twice in the past 2 years for health code violations. This restaurant includes a bar, which is crowded from 10:00 a.m. to closing. There is an average of 8 police calls per month to Cook’s Restaurant & Bar.

10/7/2020 2:36:40 PM Destiny Endersleigh is a charismatic young woman. She is proud to say that she was the first person in her family to graduate from high school. She works at the temp agency during the day and goes to a community college. Destiny is determined to break the cycle of poverty by educating herself and staying away from the vices that put her parents off track. The Promise Height Temp Agency keep listings of temporary and permanent part- and full-time positions within Promise Heights County. Skills are matched with the needs of local and regional employers. There are even some openings for skilled workers that include shuttle service to the businesses.

10/7/2020 2:36:07 PM Most people would be shocked to know that Lacey Tigerauge graduated from high school with the highest honors. She was tired of school so she dropped out to pursue a career in acting and modeling, which turned to prostitution when she didn’t get any gigs. Lacey works as the manager at Tiffany’s Tattoos. Her parents have told her that if she chooses to return to school, they will assist her again, but for the time being they rarely speak to her.

10/7/2020 2:35:58 PM Max & Andy’s is an alternative to the local FASTBurger for good food, but patrons are often more interested in hanging out at the bar where they can snack on peanuts while buying pull tabs and scratch-off lottery tickets. Max & Andy’s has regulars from the community and it is usually a well-behaved crowd. Occasionally the police are called to break up a fight or because of excess noise.

10/7/2020 2:35:51 PM “Hello! Welcome to The Pawn Shop! How can I help you? “Oh--you aren’t sure what services I provide? Well let me give a rundown of what my shop does. I’m not a bank, but I work with people who need money. Everything’s about the money! I do the quick pay-day loans--you know for people who are getting paid next Friday but that’s still a week away and they need money now. So I charge them a fee to loan them money against their next paycheck. And then they pay me back when their next paycheck comes. “I also have bail bond services--that’s a really steady part of my business. So anyone who is booked into the Promise Heights jail and wants to be released until their court date, typically has to post bond. Family members or friends are usually the ones that pay the bond. How it works is that you or a family member or friend will need to pay me a fee and provide collateral for the entire amount of the bond (collateral would be something like a home or property of value like a car or gold jewelry that could cover the full bond if you don’t show up at your court date). As long as you show up at your court date, you only owe me the original fee. Works pretty slick! Lots of people around here seem to need my bail bond services for things like DUIs or drugs. “The other part of my business is a pawnshop. My customers will bring in things of value that they own and then I loan them money in exchange for the item. I will hold the item for a while until the customer pays me back, and then they will get the item back. Sometimes I just purchase items from my customers so they can get some cash, and then I sell the item to someone else. It can be a really sweet deal for me if I can get the customer to agree to a low value! Then I can sell the item to someone else and make a good profit!”

10/7/2020 2:35:28 PM Mr. Raghu owns a popular business in town. His business includes multiple services including a pawnshop, which is often used by community members. Customers bring in things they own, and if Mr. Raghu, the pawnbroker is interested in the item, he will offer a loan in exchange for the item. He keeps the item as collateral until the loan is repaid. Sometimes Mr. Raghu will purchase items from a client for much less than the actual value--which can be construed as taking advantage of a person. The Pawn Shop also provides jail bonds and quick day loans.

10/7/2020 2:35:11 PM Madame Tiffany is popular in the community for her expert work in tattoos and body art. Her slogan is “Bold & bright--Tiffany’s Tattoos do it right.” She employs a shop manager and 2 part-time artists. Many of her customers drive from nearby communities.

10/7/2020 2:34:48 PM The corner store is a typical convenience store. Although it offers a few fresh fruits, vegetables, and dairy products for purchase, the biggest sales are candy, soda, pizza, beer, and tobacco. The closest full service grocery store is a few miles down the road from Promise Heights, so people need to either drive or take the bus to purchase groceries. The corner store is owned by the current mayor who is very involved in the community. In the back room of the store is a table and chairs that are used sometimes by people from Promise Heights who just need to get away. It’s like a little protected safe space right in the middle of Promise Heights.

10/7/2020 2:34:21 PM Since Promise Heights is a small community, the Forest Garage is also the main gas station in the area. A long time establishment, the Forest Garage is known for its affordable and reputable auto mechanic and auto body services. The Forest Garage earned the Promise Heights “Business of the Year” award for their ongoing service to the community.

10/7/2020 2:33:07 PM Ned Horsley is currently homeless. Ned is a First Gulf War veteran who was discharged early due to an injury sustained in a plane crash that was fatal to 3 others. Because he never finished a tour, he never received the full benefits of a veteran. Sadly, Ned suffers from severe post-traumatic stress and took to drugs to counter his stress and his inability to sleep. The drug use turned to addiction, which eventually destroyed his family and made it impossible for him to keep a job. When he remembers, he goes to the weekly AA meetings at the Stegman Community Center. Ned is always sure to stop by the Promise Heights Community Church on Saturdays to pick up lunch at the weekly bag lunch distribution. Pastor Jackson, from the church, makes a point to have Ned join him for coffee and donuts once a week at the coffee bar in the back of Lee’s Drug & Medical Supply store. Other members of the church community also look out for Ned.

10/7/2020 2:32:09 PM The police station is staffed jointly with a nearby community. The most common crime problems in Promise Heights are related to domestic violence, juvenile delinquency, prostitution, gambling, and drugs and alcohol. There are typically two people held in cells overnight on any given day.

10/7/2020 2:31:23 PM The police station is staffed jointly with a nearby community. The most common crime problems in Promise Heights are related to domestic violence, juvenile delinquency, prostitution, gambling, and drugs and alcohol. There are typically two people held in cells overnight on any given day.

10/7/2020 2:30:41 PM The police station is staffed jointly with a nearby community. The most common crime problems in Promise Heights are related to domestic violence, juvenile delinquency, prostitution, gambling, and drugs and alcohol. There are typically two people held in cells overnight on any given day.

10/7/2020 2:29:10 PM Of the 500 children aged 6 to 18 in Promise Heights, about 425 attend the K-12 public school system. Most of those who do not attend have dropped out of high school. A limited number of children attend school elsewhere. Here at Lupash Elementary, over 90% of the students qualify for free or reduced lunches.

10/7/2020 2:28:03 PM This hospital is an urban tertiary hospital. Patients come from the neighboring communities and are diverse in age and ethnic background. The hospital has a foundation board that provides a limited amount of charity care for those who cannot afford health insurance, or have unusually large medical bills. The hospital psychiatric unit is usually full. Even though the emergency room is not meant to be used as a primary care center, there are several families from the Promise Heights community who use the hospital frequently for minor medical issues such as sore throats or headaches.

10/7/2020 2:26:36 PM A monthly bus pass costs $72. There is an average of one personally owned vehicle per 12 people in Promise Heights. Many people who have jobs commute by bus to nearby communities as there is limited employment in Promise Heights. Sometimes the buses are late, which causes the citizens to be late for their jobs. It is difficult for single parents to get home in time to get their children off the bus.

10/7/2020 2:25:43 PM This is the neighborhood clinic where most of the residents receive primary care. The first floor of South Street Clinic is the primary care clinic and the second floor is the public health clinic. The primary care clinic sees patients with insurance and also has a sliding fee scale for those with lower incomes, no insurance, or high deductibles. Within the public health clinic, there is a WIC clinic and conference room. The public health clinic holds pre-school screening several times a year, and also has a monthly immunization clinic.

10/7/2020 2:25:31 PM This hospital is an urban tertiary hospital. Patients come from the neighboring communities and are diverse in age and ethnic background. The hospital has a foundation board that provides a limited amount of charity care for those who cannot afford health insurance, or have unusually large medical bills. The hospital psychiatric unit is usually full. Even though the emergency room is not meant to be used as a primary care center, there are several families from the Promise Heights community who use the hospital frequently for minor medical issues such as sore throats or headaches.

10/7/2020 2:25:22 PM The factory is one of two major employers in Promise Heights (the other is the hospital). The factory employs approximately 200 workers split between day and evening shifts. Safety issues at the factory have caused temporary closures in past years. The people who work at the factory have higher than average incomes in Promise Heights--with factory floor jobs averaging $33,000 per year.

10/7/2020 2:24:49 PM The two story Promise Heights Human Services Center houses space for community members to apply for services such as SNAP (Supplemental Nutrition Assistance Program), WIC, medical assistance and Medicare benefits, legal aid, child support, and disability services. The department coordinates with public health agencies to provide child protection and vulnerable adult services, health care, and substance abuse/mental health services. An employment agency and legal services are housed on the second floor.

10/7/2020 2:24:23 PM “Promise Heights is my home and I am trying my best to keep it safe. Each day something happens where I have to arrest someone or at least write a ticket or two. Some days I am sad about the crime that happens in my town. I especially get upset when there is a domestic violence incident. There are some wonderful things about my town, we have a park, a church, and a community center--that is what keeps me here. I hope the crime does not get worse. Sometimes I worry about that.”

10/7/2020 2:24:13 PM Destiny Endersleigh is a charismatic young woman. She is proud to say that she was the first person in her family to graduate from high school. She works at the temp agency during the day and goes to a community college. Destiny is determined to break the cycle of poverty by educating herself and staying away from the vices that put her parents off track. The Promise Height Temp Agency keep listings of temporary and permanent part- and full-time positions within Promise Heights County. Skills are matched with the needs of local and regional employers. There are even some openings for skilled workers that include shuttle service to the businesses.

10/7/2020 2:23:57 PM There are 24 units in the Promise Heights apartment building. Twelve units are designated as Section 8 housing. Section 8 provides federal housing assistance through the U.S. Department of Housing and Urban Development. Low income people get help paying their rent through the Section 8 program. Interested tenants can find out how to apply for Section 8 housing at the Promise Heights Human Services Center.

10/7/2020 2:23:46 PM “Hello! Welcome to The Pawn Shop! How can I help you? “Oh--you aren’t sure what services I provide? Well let me give a rundown of what my shop does. I’m not a bank, but I work with people who need money. Everything’s about the money! I do the quick pay-day loans--you know for people who are getting paid next Friday but that’s still a week away and they need money now. So I charge them a fee to loan them money against their next paycheck. And then they pay me back when their next paycheck comes. “I also have bail bond services--that’s a really steady part of my business. So anyone who is booked into the Promise Heights jail and wants to be released until their court date, typically has to post bond. Family members or friends are usually the ones that pay the bond. How it works is that you or a family member or friend will need to pay me a fee and provide collateral for the entire amount of the bond (collateral would be something like a home or property of value like a car or gold jewelry that could cover the full bond if you don’t show up at your court date). As long as you show up at your court date, you only owe me the original fee. Works pretty slick! Lots of people around here seem to need my bail bond services for things like DUIs or drugs. “The other part of my business is a pawnshop. My customers will bring in things of value that they own and then I loan them money in exchange for the item. I will hold the item for a while until the customer pays me back, and then they will get the item back. Sometimes I just purchase items from my customers so they can get some cash, and then I sell the item to someone else. It can be a really sweet deal for me if I can get the customer to agree to a low value! Then I can sell the item to someone else and make a good profit!”

10/7/2020 2:23:36 PM The salon provides beauty and hair services for the community. Although both men and women are welcome, Barbara’s customers are mostly women. Barbara has one stylist who specializes in ethnic hair. Given the population here in Promise Heights, that’s an important asset in the community!

10/7/2020 2:23:17 PM “Welcome to Greg’s Corner Store! Lots of people from the neighborhood shop here--they like to get bread and milk from me. Most people are buying things like soda, candy, donuts, frozen pizza, beer, and cigarettes though. I try to keep fruit like apples and bananas around--and maybe some yogurt and string cheese--but they often spoil before they are purchased so I can’t keep much in stock. I sure wish my customers would choose healthy stuff a little more often. “Hey--guess what? I’m also the Mayor of Promise Heights. I’ve lived here my whole life and I know most everyone by name--and where they live and who they are related to. “We have a few problems in our community like poverty, drugs, and not enough good paying jobs, so if kids do finish high school and start college, they often do not come back. I really wish we could do better by them. “I do try to keep an eye out for troubled folks. I have a little space in my storeroom where I’ve let people cool down for a bit and try to figure out their next steps when they don’t feel safe or are in trouble. I’m not really sure how people find out about it, because I don’t talk about it much--but word gets around that my store is safe.”

10/7/2020 2:23:03 PM Pastor Miles Jackson, a 50-year-old African American man, has been pastor of the Promise Heights Community Church for the past year. His previous church was in an affluent neighborhood about 100 miles away. He feels like he has been called to work with the families in Promise Heights, and realizes that these families do not have as many financial resources as in his previous parish. He feels like he has been placed at Promise Heights Community Church to help the parishioners reach their full potential.

10/7/2020 2:23:02 PM Pastor Miles Jackson, a 50-year-old African American man, has been pastor of the Promise Heights Community Church for the past year. His previous church was in an affluent neighborhood about 100 miles away. He feels like he has been called to work with the families in Promise Heights, and realizes that these families do not have as many financial resources as in his previous parish. He feels like he has been placed at Promise Heights Community Church to help the parishioners reach their full potential.

10/7/2020 2:22:45 PM Jennifer Forest is the 40-year-old owner of Forest Garage. She inherited the service station and garage from her dad--the original owner of the Forest Garage. For many years, the Forest family has sponsored a softball team that plays in the regional summer coed softball league. Jennifer is currently the captain of a team that plays in the league and volunteers on the Parks and Recreation board that coordinates the softball league.

10/7/2020 2:22:37 PM Everyone is welcome at Promise Heights Community Church. It was built 100 years ago, and is in need of some repairs. It has a very dedicated and lively congregation who make sure there is a sense of community. There are many outreach activities, and parishioners serve meals to the homeless on Monday nights. This is the only place of worship in Promise Heights. The membership consists of more elderly persons than young, but the chapel is known in the community as a place that offers refuge from the daily struggles of life. The minister coordinates with congregations from surrounding areas to serve the people of Promise Heights. Every Saturday at noon, bag lunches are handed out to community members who are in need--and over 125 people are served regularly through this ministry. On Mondays, an after-school club that includes religious teachings is regularly attended by about 25 children in Kindergarten through 4th grade. Each summer, a church from a neighboring community hosts a huge carnival on the church grounds for the children of Promise Heights.

10/7/2020 2:22:20 PM “I see you found the city park. We really like to come here during the day with friends and grandkids. There’s a nice playground for the kids and the benches and picnic tables aren’t too bad. We always bring plastic bags with us to pick up garbage just to kinda do our part. But you know, most of us don’t feel very safe around here at night--over there in that corner we find cigarette butts, snuff boxes, and beer bottles every morning. We really think there are drug deals going down here at night.”

10/7/2020 2:21:54 PM Several community gatherings and events such as “homework help” after school, ECFE (Early Childhood Family Education) and community education classes on topics such as parenting or managing a bank account, AA meetings, and neighborhood council meetings are held in the Stegman Community Center. Recently, a retired member of the community, who loves music, started a guitar lesson night at the center with some donated guitars. So far 3 teens have joined him weekly to learn to play guitar. In addition, the Medical Reserve Corp for Promise Heights County meets here monthly. A food shelf and two Head Start preschool classrooms are also found in the Stegman Community Center.

10/7/2020 2:21:44 PM Since Promise Heights is a small community, the Forest Garage is also the main gas station in the area. A long time establishment, the Forest Garage is known for its affordable and reputable auto mechanic and auto body services. The Forest Garage earned the Promise Heights “Business of the Year” award for their ongoing service to the community.

10/7/2020 2:19:30 PM Pastor Miles Jackson, a 50-year-old African American man, has been pastor of the Promise Heights Community Church for the past year. His previous church was in an affluent neighborhood about 100 miles away. He feels like he has been called to work with the families in Promise Heights, and realizes that these families do not have as many financial resources as in his previous parish. He feels like he has been placed at Promise Heights Community Church to help the parishioners reach their full potential.

10/7/2020 2:16:44 PM Destiny Endersleigh is a charismatic young woman. She is proud to say that she was the first person in her family to graduate from high school. She works at the temp agency during the day and goes to a community college. Destiny is determined to break the cycle of poverty by educating herself and staying away from the vices that put her parents off track. The Promise Height Temp Agency keep listings of temporary and permanent part- and full-time positions within Promise Heights County. Skills are matched with the needs of local and regional employers. There are even some openings for skilled workers that include shuttle service to the businesses.

10/7/2020 2:16:21 PM Destiny Endersleigh is a charismatic young woman. She is proud to say that she was the first person in her family to graduate from high school. She works at the temp agency during the day and goes to a community college. Destiny is determined to break the cycle of poverty by educating herself and staying away from the vices that put her parents off track. The Promise Height Temp Agency keep listings of temporary and permanent part- and full-time positions within Promise Heights County. Skills are matched with the needs of local and regional employers. There are even some openings for skilled workers that include shuttle service to the businesses.

10/7/2020 2:15:51 PM The corner store is a typical convenience store. Although it offers a few fresh fruits, vegetables, and dairy products for purchase, the biggest sales are candy, soda, pizza, beer, and tobacco. The closest full service grocery store is a few miles down the road from Promise Heights, so people need to either drive or take the bus to purchase groceries. The corner store is owned by the current mayor who is very involved in the community. In the back room of the store is a table and chairs that are used sometimes by people from Promise Heights who just need to get away. It’s like a little protected safe space right in the middle of Promise Heights.

10/7/2020 2:15:39 PM The corner store is a typical convenience store. Although it offers a few fresh fruits, vegetables, and dairy products for purchase, the biggest sales are candy, soda, pizza, beer, and tobacco. The closest full service grocery store is a few miles down the road from Promise Heights, so people need to either drive or take the bus to purchase groceries. The corner store is owned by the current mayor who is very involved in the community. In the back room of the store is a table and chairs that are used sometimes by people from Promise Heights who just need to get away. It’s like a little protected safe space right in the middle of Promise Heights.

10/7/2020 2:09:48 PM Promise Heights is an urban community in a depressed area of a large Midwestern city. Population: 2,500 Under age 5: 6% Age 6-18: 21% Age 19-34: 16% Age 35-65: 35% Over age 65: 22% Median age: 38 yo Ethnicities: Caucasian: 48% Hispanic: 16% African/African American: 36% Households: There are approximately 1000 households in Promise Heights: 5% of households are people age 65+ who live alone 28% of households are people under age 65 who live alone 14% of households are people who live together but are not related 53% of households are families/people related to each other Homeless: It is estimated that 50 people are homeless in Promise Heights on any given day. Economics: Unemployment rate: 13% overall; teenagers 40% Median Income: $26,750 for a family of three Chronic Illness: Over 50% of Promise Heights residents have at least one chronic illness. The most common chronic illnesses are depression, alcoholism, diabetes, hypertension, and heart disease.

10/7/2020 2:09:42 PM Promise Heights is an urban community in a depressed area of a large Midwestern city. Population: 2,500 Under age 5: 6% Age 6-18: 21% Age 19-34: 16% Age 35-65: 35% Over age 65: 22% Median age: 38 yo Ethnicities: Caucasian: 48% Hispanic: 16% African/African American: 36% Households: There are approximately 1000 households in Promise Heights: 5% of households are people age 65+ who live alone 28% of households are people under age 65 who live alone 14% of households are people who live together but are not related 53% of households are families/people related to each other Homeless: It is estimated that 50 people are homeless in Promise Heights on any given day. Economics: Unemployment rate: 13% overall; teenagers 40% Median Income: $26,750 for a family of three Chronic Illness: Over 50% of Promise Heights residents have at least one chronic illness. The most common chronic illnesses are depression, alcoholism, diabetes, hypertension, and heart disease.

10/7/2020 2:09:35 PM Promise Heights is an urban community in a depressed area of a large Midwestern city. Population: 2,500 Under age 5: 6% Age 6-18: 21% Age 19-34: 16% Age 35-65: 35% Over age 65: 22% Median age: 38 yo Ethnicities: Caucasian: 48% Hispanic: 16% African/African American: 36% Households: There are approximately 1000 households in Promise Heights: 5% of households are people age 65+ who live alone 28% of households are people under age 65 who live alone 14% of households are people who live together but are not related 53% of households are families/people related to each other Homeless: It is estimated that 50 people are homeless in Promise Heights on any given day. Economics: Unemployment rate: 13% overall; teenagers 40% Median Income: $26,750 for a family of three Chronic Illness: Over 50% of Promise Heights residents have at least one chronic illness. The most common chronic illnesses are depression, alcoholism, diabetes, hypertension, and heart disease.

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