Supply Chain

The SCOR model (Supply-chain Operations Reference Model) is the reference framework for supply chain operations. It is a model originally developed by the organization called SCC (‘Supply Chain Council‘) founded in by a group of consulting firms based in Boston.

The SCOR model is organized around the five major management processes:

 Plan: activities related to planning the operation of the supply chain, including gathering information, requirements and available resources, identifying gaps in the demand for resources and determining actions to correct those gaps.

 Source: deals with the issuance of orders or delivery planning and the receipt of goods and services. It includes, in addition to the issuance of orders or delivery planning, aspects such as the reception, validation, storage of the goods and the acceptance of the supplier's invoice.

 Make: activities of transformation of materials or creation of services. It is an expanded way of talking about what we would normally call production or manufacturing. It includes the assembly, chemical processing, maintenance, repair, revision, adjustment, refurbish ('refurbish'), etc.

 Deliver: Activities associated with the creation, maintenance and execution of orders for clients. It includes the receipt and validation of customer orders, delivery planning, 'picking-pack', shipping and customer billing.

 Return: activities associated with the reverse flow or reverse logistics, that is, the withdrawal of goods. It includes the identification of the need for this return, the planning and the sending and receiving of those goods.

 Enable: a process that was not in some previous versions of SCOR and that includes supply chain management activities such as business rules management, data management, infrastructures, contracts, resources, etc.

References

Myerson, P. A. (2015). Supply chain and logistics management made easy: Methods and applications for planning, operations, integration, control and improvement, and network design. Pearson Education.