Resume Edition

Kangshu Sun

(902)-293-3516

[email protected]

701 St. Margaret’s Bay Rd

Halifax, Nova Scotia, B3N1K8

LinkedIn:

Kangshu Sun

GitHub:

Kangshu Sun

PROFILE

Interpersonal skills

· 1 year of experience in customer service

· Bachelor of Computer Science in Dalhousie University

· Able to settle into an organization’s methodology quickly, embrace changes and eager to learn new and challenging situations with positive attitude

· Able to use positive language, to have knowledge of products, clear communication skills, to be attentiveness and patience

· Able to build relationships with clients and schedule meetings

· Gathered information from customers and combined patience, determination, persistence to troubleshoot client issues

· Extremely reliable under pressure and consistently meets deadlines

· Experienced public speaker; presented to a wide variety of audience

· Able to prioritize effectively for the success of the team by managing and arranging schedules

· Conceptualized and designed strategic direction of procedures

· Bilingual in English and Mandarin in customer service

Technical skills

· Microsoft:

Proficient in Microsoft Office, such as PowerPoint, Word, Excel, and Access

· Programming:

Knowledge of Java, C, SQL, Linux, JavaScript, Python, OpenGL

· Software:

Experienced in MATLAB, Minitab, Wireshark and Stata

· Data Analyzing: Knowledge of WEKA, IBM Db2 Warehouse on Cloud

· Application: Knowledge of Android Studio

· Web: Knowledge of HTML and Cascading Style Sheets (CSS)

· Development: Experienced in Agile, Waterfall methodologies

EDUCATION

Bachelor of Computer Science

Dalhousie University, Halifax, NS October 2018

WORK EXPERIENCE

Sales Manager January 2019 - Present

MapleVille, Halifax, Nova Scotia

· Planned direct and evaluate the activities of sales departments in commercial, retail and other establishments

· Organized regional and divisional sales operations

· Established organizational procedures in relation to sales

· Determined strategic planning related to new product lines

· Led sales team in building relationships with business clients and manage negotiations of sales contracts

· Worked with the marketing department to understand and communicate marketing messages to the field

Operation Coordinator

iLokol, Halifax, Nova Scotia Sept 2018 – Nov 2018

· Demonstrated outstanding attention to detail and the ability to work independently by counting and verifying all products resulting in 100% deliver accuracy for customers

· Ensured safety procedures were adhered to by maintaining cleanliness resulting in no product contamination

· Processed customer’s orders by maintaining records and ensuring high customer satisfaction levels were maintained which resulted in 100% accurate transactions of local sales

· Assisted with customer service by answering phone calls, solving problems and organizing orders with positive attitude which resulted in receiving second place of excellent employee evaluation

Business Assistant

KuangCheng Printing, Jiangsu, China 2016-2017

· Assisted the general manager by organizing the daily work schedule in Excel through strategic planning which resulted in improving Excel proficiency

· Performed general administrative duties to support staff by operating the front desk reception, providing meeting materials, and formulating team activities which resulted in improving staff’s working efficiency and encouraging staff’s motivation at work

· Produced reports by summarizing and recording daily transactions using Microsoft Excel and requests of each meeting using Microsoft PowerPoint to present in the following meetings which resulted in ensuring high working efficiency levels were maintained

ACADEMIC PROJECTS

Prototype of Fitness App Sept 2017 – April 2018

Dalhousie University

· Dispatched the duties for group members

· Generated Personas, Scenarios, and Use Cases

· Managed group meetings and everyone’s character in the presentation

· Worked independently on analyzing dataset

· Paired programming with project member

· Designed the Login and Registration for application prototype

· Performed tests on Login, Registration and Visualization

· Integrated different functionalities and data

· Performed the client meetings multiple times

· Gathered information from client meetings

· Presented the project to the client

· Produced the final report

Earth Meteorite Landings May 2017 - July 2018

Dalhousie University

· Analyzed and generated use cases

· Designed the Entity-Relationship Mode using SQL codes based on datasets

· Generated the STAR Schema Mode for data warehouse using SQL codes

· Maintain the grade of A

ADDITIONAL ACTIVITES

Team Captain and Manager

Halifax Chinese Basketball League 2017