MDC week 2

Title Page

Student Name

Course

Teacher Name

Module 02 Assignment- Case Study on Therapeutic Communication

Nurse and Patient communication

Nurse: Hello, my name is Cathy

Patient: Hi

Nurse: I will be asking you some question. Please state your name and date of birth.

Patient: patient stated his name and date of birth.

Nurse: I we feeling any better now?

Patient: I am still feeling that I am having nerve break down, I just can’t get over losing my job, and since my mother die, I don’t have anyone. My mother did everything for me. I just don’t think I can do this.

Nurse: what exactly make you say that

Patient: I Just told you my mother did everything for me.

Nurse: don’t worry things will get better soon. I know exactly how you feel. I felt the same way when I lose my father perhaps you should just focus on something else to get your mother off your mind.

Purpose

1. Identify therapeutic and non-therapeutic communication techniques.

2. Identify congruency between verbal and non-verbal communication.

3. Document the conversation and label the parts of the conversation.

Course Competency

· Apply strategies for safe, effective multidimensional nursing practice when providing basic care and comfort for clients.

Instructions

For this assignment, fill out the template provided directly after these instructions.

1. Read case study.

2. Record the conversation, indicating the comments made by the nurse and client in the correct columns.

3. Observe and document the verbal and non-verbal communication.

4. Label the verbal and non-verbal communication as therapeutic or non-therapeutic.

5. Provide the rationale for each of the labels (therapeutic or non-therapeutic).

6. Indicate a statement or response that may have been more therapeutic for those believed to be barriers to communication.

7. At the conclusion of the conversation, write a paragraph indicating how you would feel if you were the client in this situation.

Assignment worth 45 points

Verbal and Non-Verbal Communication

*You would identify three types of non-verbal communication for full points-see the rubric*

Therapeutic or Non-Therapeutic Communication

You would identify three types of verbal and/or non-verbal communication for full points-see the rubric*

Alternate Response

Identify a barrier and then type out what you would say instead to overcome the barrier and make it therapeutic-see rubric*

The alternate response provided is in-depth and explicitly related to the conversation in the case study.

Additional Paragraph

Additional Paragraph Stating How You Would Have Felt As The Client in This Situation

If I were the client in this situation I would have felt…..When the nurse said this it would have made me feel this way……It would have impacted me by…..etc *Write a paragraph about how you would have felt and why if you were the client in the video-see rubric*

The additional paragraph provided is comprehensive and skillfully relates back to the conversation in the case study.

References

Author’s Last Name, First initial. Middle initial. (Year). Title of article. Journal Title, Volume Number(Issue number), Page numbers.