Module 2 - Case - HIRING PRACTICES AND LEGAL COMPLIANCE
The Increasing Risks of Background Checks Scott, Kelly O; Fraioli, Patrick A . HRNews ; Alexandria (Nov 27, 2016).
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ABSTRACT (ENGLISH) [...]a growing number of states, including California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Nevada,
Oregon, Vermont and Washington, restrict companies from making employment decisions based on an applicant’s
credit report. [...]even when companies are permitted to use such information in hiring decisions, the Fair Credit
Reporting Act (FCRA) requires employers to provide applicants with a copy of their credit report, as well as a
written description of their rights under the FCRA. Federal law, specifically the Fair and Accurate Credit
Transactions Act (FACTA) Disposal Rule, requires “any person who maintains or otherwise possesses consumer
information for a business purpose” to properly dispose of this data. (Consumer reports can include information
from a variety of sources, including credit reports and criminal records.) That means that anyone who uses such
reports is subject to a slew of requirements, including getting applicants’ written permission before gathering data
and informing job seekers that hiring decisions may be made based on what is found. A Checklist for Employers *
Are credit checks relevant to the job for which you’re hiring? * Have you provided all applicants with a copy of their
credit report and a written description of their rights, as required by the Fair Credit... FULL TEXT Illustration by Dale Glasgow for HR Magazine
In the wake of new legislation, background checks that used to take place as a matter of course may now be worth
reconsidering. At a minimum, HR should be prepared to navigate more carefully the intersection between privacy
laws and employment practices to comply with multiple state and federal requirements.
Credit Checks
Roughly half of all employers use credit checks in the job application process, according to Society for Human
Resource Management research. But at a time when many people are struggling to make ends meet, some
legislators and employment experts argue that using credit reports in this manner is unfair-and not particularly
useful, since these screens are irrelevant to many positions and may be more likely to reflect economic hardship
than a lack of judgment.
Indeed, a growing number of states, including California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Nevada,
Oregon, Vermont and Washington, restrict companies from making employment decisions based on an applicant’s
credit report.
Moreover, even when companies are permitted to use such information in hiring decisions, the Fair Credit
Reporting Act (FCRA) requires employers to provide applicants with a copy of their credit report, as well as a
written description of their rights under the FCRA. This gives job seekers the opportunity to correct inaccuracies
before the prospective employer makes any decisions based on the information.
Criminal Checks
Over the past several years, the Equal Employment Opportunity Commission has sought to limit employers from
asking applicants about their criminal records based on a growing concern that such policies disproportionately
affect black and Hispanic individuals from job opportunities. National data show that people in these groups are
arrested and incarcerated at rates disproportionate to their numbers in the general population.
Meanwhile, at the state and local levels, a movement to “ban the box”-that is, to refrain from asking job seekers to
check a box on an employment application if they have a criminal history-has caught fire. At least 24 states and
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150 cities and counties have passed laws that require companies to wait to ask about a job seeker’s criminal
background until after he or she has been found to have met the initial qualifications for a position.
When HR professionals do ask applicants about their criminal histories, they must be careful not to seek too much
information or to improperly use what they learn. The FCRA permits consumer reporting agencies to report on
convictions for only up to seven years.
Additionally, many states have legislation with specific restrictions on the types of inquiries employers are allowed
to make. These states include California, Colorado, Kansas, Maryland, Massachusetts, Montana, Nevada, New
Hampshire, New Mexico, New York and Washington.
Such state laws also typically disallow companies from asking about sealed or expunged convictions or about
juvenile crimes. California and several other states prohibit the use of sex-offender information obtained from their
respective Megan’s Law websites. For all the states that have this restriction, improper use can result in the
company being held liable for actual and punitive damages, attorney fees, and civil penalties.
Safeguarding Information
It’s important for HR to properly safeguard and dispose of any information collected during the hiring process.
Federal law, specifically the Fair and Accurate Credit Transactions Act (FACTA) Disposal Rule, requires “any person
who maintains or otherwise possesses consumer information for a business purpose” to properly dispose of this
data.
If employers must retain these records-for example, to comply with a law requiring them to keep information used
in employment decisions-both FACTA and state privacy laws mandate that the data be protected from
unauthorized access or use.
California, for example, requires that “a business that owns, licenses or maintains personal information about a
California resident shall implement and maintain reasonable security procedures and practices appropriate to the
nature of the information, to protect that information from unauthorized access, destruction, use, modification or
disclosure.”
New Technologies
Some employers use vendors to provide background information in the pre-employment screening process. But
regardless of how the data is collected, the Federal Trade Commission has made it clear that the information
constitutes “consumer reports” under the FCRA. (Consumer reports can include information from a variety of
sources, including credit reports and criminal records.) That means that anyone who uses such reports is subject
to a slew of requirements, including getting applicants’ written permission before gathering data and informing job
seekers that hiring decisions may be made based on what is found. This is true even when companies use mobile
apps to collect or process information.
Seeking insight about candidates by having them log in to their social media accounts also warrants caution.
About half of states, including California, prohibit employers from requiring applicants to disclose passwords for
social networks such as Twitter or Facebook.
Public Sites
Even viewing job seekers’ public profiles or blog posts can be tricky. Companies must take care not to allow the
person making the hiring decision to become aware of a candidate’s political or religious views-or any other
information that could lead to a claim of hiring discrimination. For this reason, some employers opt to use third-
party services for scanning social media sites or otherwise separate any social media scanning from any hiring
manager’s duties.
Technology has both improved and complicated the pre-employment screening process. But there is one thing
that hasn’t changed: the need for HR professionals to ensure that any information they gather is relevant to the job
at hand and used with fairness and discretion.
Kelly O. Scott and Patrick A. Fraioli Jr. are attorneys at Ervin Cohen &Jessup LLP in Beverly Hills, Calif. Scott is
head of the firm’s Employment Law Department. Fraioli is a firm partner.
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DETAILS
A Checklist for Employers
* Are credit checks relevant to the job for which you’re hiring?
* Have you provided all applicants with a copy of their credit report and a written description of their rights, as
required by the Fair Credit Reporting Act?
* Are criminal background checks aligned with Equal Employment Opportunity Commission guidance asking
employers to consider the nature and gravity of an offense, the time that has passed since conviction, and the
nature of the job sought?
* Have you protected data collected during the hiring process against unauthorized use?
* Have you made an effort to prevent the person making the hiring decision from learning information collected
through social media about a candidate’s political or religious views?
* Has information gathered about applicants who are not hired been properly disposed of, in accordance with the
Fair and Accurate Credit Transactions Act?
* Have you met state and local legal requirements regarding all background screening?
Subject: Privacy; Fair &Accurate Credit Transactions Act 2003-US; Hiring; Fair Credit
Reporting Act 1970-US; Employment; Social networks; Labor law; Employers; Credit
reports
Business indexing term: Subject: Fair &Accurate Credit Transactions Act 2003-US Hiring Fair Credit Reporting
Act 1970-US Employment Social networks Labor law Employers Credit reports;
Industry: 56145 : Credit Bureaus
Location: Oregon Vermont Colorado Illinois Connecticut Hawaii California Maryland Nevada
Company / organization: Name: Equal Employment Opportunity Commission--EEOC; NAICS: 921190
Classification: 56145: Credit Bureaus
Publication title: HRNews; Alexandria
Publication year: 2016
Publication date: Nov 27, 2016
Section: December 2016 / January 2017
Publisher: Society for Human Resource Management
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Place of publication: Alexandria
Country of publication: United States, Alexandria
Publication subject: Business And Economics--Personnel Management
ISSN: 10473157
Source type: Trade Journals
Language of publication: English
Document type: News
ProQuest document ID: 1844348685
Document URL: https://search.proquest.com/trade-journals/increasing-risks-background-
checks/docview/1844348685/se-2?accountid=28844
Copyright: Copyright Society for Human Resource Management Nov 27, 2016
Last updated: 2020-11-18
Database: ProQuest One Academic
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