A 500 word paper APA format
MaryQAQ
Test3StudySlides2.ppt
Chapter 11
Definition:
A person’s beliefs about what is expected of another in a relationship.
Example: You go to the cleaners and drop off your laundry. They expect you to pay for your cleaning and you expect them to give you your clothes back clean.
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Static 静态的
pervasive
普遍的
Tangibility 确定性
Indefinite 不确定的
Swift 快速的
Substantive 实质性的: Different points of view regarding decision
Affective 情感的: Personality clashes or interpersonal tension 性格碰撞或者人际关系紧张
Process: Conflict regarding how to operate and allocation of roles 角色分配
Deviance 异常
举报
Whistle-blower:揭发者
Chapter 12
rational: 理性的 collaboration: 合作 ingratiation: 讨好 coalition-building: 建立联盟
- Reaction to empowerment depends on culture
- Workers in “low power distance” cultures value empowerment e.g., Mexico, United States
- Workers in “high power distance” cultures avoid empowerment e.g., India, Japan 亚洲）
Coercive:强制的
Referent:参考的 Charisma:魅力
LEADERSHIP IN
ORGANIZATIONS
Chapter 13
Impoverished: 没有创造力的
Imitate:模仿
Morale：士气
Commitment:承诺
Delegating：授权
ORGANIZATIONAL CULTURE, CREATIVITY, AND INNOVATION
Chapter 14
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Discretion 自由裁量权
A cognitive 认知的 framework consisting of attitudes, values, behavioral norms行为规范, and expectations shared by organization members.
A set of basic assumptions shared by members of an organization.
Company Founders
Experiences with the External Environment
Sony and Betamax
Domain:领域
Intrinsic：本质的
The successful implementation of creative ideas within an organization
ORGANIZATIONAL STRUCTURE AND
DESIGN
Chapter 15
Line:
Positions in an organization in which people can make decisions related to doing its basic work.
Staff:
Positions in organizations in which people make recommendations to others, but are not themselves involved in making decisions concerning the organization’s day-to-day operations.
The contemporary approach that recognizes that no one approach to organizational design is best, but that the best design is the one that best fits with the existing environmental conditions.
