A 500 word paper APA format
MaryQAQ
Test2StudySlides.pptChapter 6:
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Work-Related
Attitudes
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Attitudes
Definition
Relatively stable clusters of feelings, beliefs and behavioral intentions toward a specific object, person, or institution
Prejudice and Discrimination
Definitions
- Stereotype: A belief about someone based on the group to which that person belongs
- Prejudice: Negative attitudes toward the members of specific groups, based solely on the fact that they are members of those groups
- Discrimination: The behavior consistent with a prejudicial attitude. The act of treating someone negatively because of his or her membership in a specific group.
Affirmative Action
Definition
- Policy used to promote nondiscriminatory treatment of women and members of minority groups in the workplace
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Diversity Management Programs
- Efforts by companies to proactively create supportive work environments for women and minorities
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Job Satisfaction
Unfolding Model of Voluntary Turnover
Motivation in Organizations
Chapter 7
Motivation Components
What Motivates People to Work?
Goal Setting Guidelines
For Managers
- Assign specific goals
- Assign difficult, but acceptable, performance goals
- Vertical stretch goals
- Horizontal stretch goals
- Provide feedback on goal attainment
Equity Theory
Possible Reactions to Inequity
Equity Theory
Managerial Implications
- Avoid underpayment
- Avoid overpayment
- Be honest and open with employees
Expectancy Theory
Group Dynamics and Work Teams
Chapter 8
Group
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5-Stage Model of Group Formation
Punctuated Equilibrium Model
Social Loafing
Overcoming Social Loafing
- Make each performer identifiable
- Make work tasks more important and interesting
- Reward individuals for contributing to their group’s performance
- Use punishment threats
Communication
in Organizations
Chapter 9
Communication Process
Verbal Media Continuum
Match the Medium to the Message
A fundamental challenge
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Common Female Linguistic Styles
Improving Communication Skills
Become an Active, Attentive Listener
- Avoid distractions and focus on the speaker
- Make sure to understand the main points
- Ask questions and signal understanding
Decision Making
in Organizations
Chapter 10
Top-Down vs. Empowered Decisions
Group Influences:
Benefits and Problems
- Potential benefits
- Pooling of resources
- Specialization of labor
- Greater acceptance
- Potential problems
- Wasted time
- Disruptive conflict
- Intimidation by group leaders
Group vs. Individual
Decision Making
Groupthink:
Definition
- The tendency for members of highly cohesive groups to so strongly conform to group pressures regarding a certain decision that they fail to think critically, rejecting the potentially correcting influences of outsiders
Individual Decision Biases
Escalation of Commitment: Continuing to support unsuccessful courses of action - “Sunk Costs”
