Practical Communication and Public Speaking Skills TEST

Question  1

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Please describe two or three points that resonated with you and that you will use from the  Public Speaking Mini-Course in Segment 2.

This question is worth approximately 15% of your overall score.

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Question  2

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Please describe two or three points that resonated with you and that you will use from the eBook,  How to Be a Master Communicator   in Segment 3.

This question is worth approximately 15% of your overall score.

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Question  3

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In 350 to 1,000 words (for this specific question), please answer the following in your own words:

 

• Five or more of the most important points you learned from this course.

 

Please follow these instructions closely:

1. Number each point so that it is easy to read.

2. Do not simply summarize what the course taught. We already know what the course teaches. We want to know the most important points you learned from it.

3. Focus your answers on what the course material taught, not on previous knowledge or opinions (we can't test for those).

4. Make sure you meet/exceed the minimum word count.  Use MS Word to type your answer out first to ensure you meet the minimum word requirement of at least 350 words. Then you can copy and paste your answer from Word to the box below.

5. This question is worth 30% of your overall score. Therefore, make it count. :)

Please use the following format when writing your answers (you can copy and paste the question-format below into the answer box or word processor). Then, put your cursor next to line 1 and type your answer. Then, go on to 2, etc.

Five or more of the most important points you learned from this course:

1.

2.

3.

4.

5.

 

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Question  4

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Some things that SHOULD be done when sending emails are: (Choose all that apply)

Select one or more:

a.

Put email addresses in the CC field when sending to many friends.

b.

Use a salutation or greeting.

c.

Use an old email from someone to start a new topic (it's easier).

d.

Use a closing including your name.

e.

Use all caps.

f.

Write in all lower case characters (it's the new way for online writing).

g.

Keep your tone upbeat.

h.

Proof the email.

Question  5

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Some things that SHOULD NOT be done when sending emails are: (Choose all that apply)

Select one or more:

a.

Put email addresses in the CC field when sending to many friends.

b.

Use an old email from someone to start a new topic (it's easier).

c.

Write in all lower case characters (it's the new way for online writing).

d.

Keep your tone upbeat.

e.

Use all caps.

f.

Use a closing including your name.

g.

Use a salutation or greeting.

h.

Proof the email.

Question  6

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The most important skills you will ever learn are:

Select one:

a.

Career skills

b.

Effective communication / people skills

c.

Business skills

d.

Writing skills

e.

Technical skills

Question  7

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The primary way to remain human in a technological world is to be:

Select one:

a.

Emotional.

b.

Positive.

c.

Impersonal.

d.

Personable.

Question  8

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The sweetest word in any language is:

Select one:

a.

An encouraging word

b.

A smile

c.

A salutation

d.

A person's own name

e.

A question

Question  9

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Typing in all CAPS is generally viewed as _______ online.

Select one:

a.

shouting

b.

whispering

c.

standing out

d.

talking normally

Question  10

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A great way to show interest in other people is to ask them about themselves, their stories, their aspirations, their dreams, etc. In listening to them, we even might learn something about ourselves.

Select one:

True

False

Question  11

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Using emails is a great way to handle important matters such as discipline or conflict resolution because it avoids confrontation.

Select one:

True

False

Question  12

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“ Things” only matter to the extent that they benefit someone.

Select one:

True

False