HRM Exam

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Q1) Medical Testing Services (MTS) is a large medical testing center. MTS provides a wide array of medical tests: x-rays, MRIs, CAT scans, blood testing and even urinalysis. As you would imagine most employees of MTS are various medical testing specialists (e.g., x-ray technicians, phlebotomists, MRI technologists). We discussed that the all compensation systems have 4 primary goals: attract, retain, motivate and control labor costs. MTS is considering three compensation initiatives: (1) all raises will be performance-based, no across-the-board increases; (2) the pay system will be open rather than closed; and (3) the compensation system will emphasize external over internal equity. Select TWO of these three initiatives and discuss whether or not you would recommend these initiatives in the context of the four primary goals of compensation for health care organizations. (25 pts)

Q2) Based upon the scenario in question 1, answer all three parts below. (A) Of the three major government mandated benefit programs: social security, worker’s compensation and unemployment compensation, which one do you believe would be most important for MTS in terms of managing their human resources? In other words, if you were in HR which of these 3 programs would concern you the most? Why? (B) Which non-government mandated benefit would be most critical for MTS in terms of managing their human resources? Why? (C) Regardless of your answers above, which cost-control strategy to would you recommend to MTS regarding health care? Why? (25 pts)

Q3)

What THREE safety issues do you believe are very critical for MTS? Why? For each issue identify which of the three approaches to effective safety management (organizational, engineering or individual) would you recommend to address that issue. Explain. (25 pts)

Q4)

I indicated that in collective bargaining there are four primary contractual components. Which TWO of these components do you think would be most critical for MTS? Why? If a dispute arises regarding the components of a collective bargaining agreement, do you recommend arbitration or mediation? Justify your choice. (25 pts)