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Telehealth Technology
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Introduction
Telehealth is introduced in healthcare to enhance patient care and promote good heath.
Technology adopted in healthcare targets on bringing about efficiency and flexibility that makes the healthcare providers being able to attend to a large volume of patients (Magnus et al., 2018).
Vulnerable population gets an opportunity to access to quality care through telehealth that removes the geographical barrier.
The term "telehealth" does not refer to a single piece of equipment or software, but rather to a collection of related technologies aimed at enhancing patient care and promoting good health. Underserved and vulnerable people are currently being served by the concept of telemedicine (Magnus et al., 2018). Many different pieces of technology and software are being studied in the field of telehealth to see if they can be brought into healthcare institutions to help individuals who are unable to access it. Using a current example of telehealth technology, this paper will explore the implications for vulnerable populations and patient safety that telehealth technology can have.
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Background of Telehealth in healthcare
Telehealth provides remote access to health care services and monitor the treatment of patients.
Patients would chronic illnesses benefit from telehealth since the follow-up and management is made easy without them visiting hospitals.
Telehealth is there to follow and collect medical information that is then digitally communicated to healthcare providers to review and give feedback (Magnus et al., 2018).
Modern information and communication technology, such as computers, is being used to provide remote access to health care services and monitor the treatment of patients through telehealth (Muzammil, 2020). Telehealth solutions, for example, help patients with chronic diseases who live in more remote areas manage their conditions better. Using remote patient monitoring technology is the preferred telehealth solution for hospitals and other healthcare facilities as well as private practices. Modern technologies are used to follow and collect medical information from clients and digitally communicate this information to clinicians for review and, if necessary, assistance.
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How Telehealth Enhance Patient Outcome
Telehealth focus on patient education that is critical in improving their adherence to treatment and medication improving recovery rate.
Telehealth promote professional cooperation where physicians and nurses works with caregivers especially in dealing with the elderly and those with chronic illness (Magnus et al., 2018).
In the course of a patient's therapy, educational materials such as teach-back quizzes and educational movies customized to each patient's specific diagnosis, treatment, or prescription can be conveniently distributed to that patient. In virtual home visits, healthcare providers are able to monitor and assess the patient's completed modules. Caregiver involvement in disease education and treatment information, as well as practical condition management support, significantly improves patient outcomes. Caregiver readiness is associated with better results for patients, notably in terms of pain relief, functional ability, and mental health. Elderly patients who have their caregivers involved in the discharge process are less likely to be readmitted.
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Organization Effectiveness with Telehealth
Telehealth has been an effective tool in healthcare that worked towards the interests of the patient including the fact that it is affordable.
Patients in rural areas got an opportunity to access quality healthcare due to an increase in accessibility to care (Rutledge&Gustin, 2021).
There is also the fact that during the Covid-19 pandemic more use of telehealth was experienced in reducing hospital infections.
In addition to reducing costs and increasing accessibility for those who are unable to go to a doctor's office or clinic, using technology to offer health care has a number of other advantages. Telehealth's popularity has skyrocketed in the recent decade due to these benefits. In the United States, telehealth now connects 76% of hospitals with doctors and patients, up from 35% a decade earlier. During the coronavirus (COVID-19) epidemic, telemedicine has become even more crucial. Increased use of technology for health care has been spurred by concerns about the virus spreading and being caught during face-to-face medical appointments.
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Evaluation Measures of Telehealth
The evaluations are directed towards the accessibility to healthcare that is brought by the technology.
There is also the measure on the financial impact or cost effectiveness of telehealth in healthcare.
The patient experience would be also a measure of concern if there is client satisfaction in using the approach.
Patients' capacity to receive clinical treatment from telehealth providers, as well as their ability to receive specialty care, is referred to as access to care. Financial impact and program cost on patients and their families/caregivers, the care team and the larger health system, insurance providers and other payers, and the greater community should all be taken into account when assessing the program's financial impact and cost. It is in this domain that the program's usability and effectiveness for patients, healthcare professionals and other members of the community are evaluated. In addition, the program's ability to address the needs of patients and providers is examined in this sector.
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Effectiveness Measure
The other metrics is effectiveness and this is about the time taken between seeking for services and when the services are offered.
There is also the usability aspect and this is to determine if it is user friendly to make It easy in seeking services.
Finally, the integration of telehealth in clinical setting.
The clinical, operational, and technical components of a program are all addressed in this section. The socioeconomic and environmental backdrop, the type of technology employed, and the type of care being offered all have an impact on a program's success and acceptability. Measures of effectiveness include the amount of time that elapses between the time that a provider requests a consultation and the time that the provider receives the consultation. Technologies that make it easier for service providers to do their jobs are needed. How well telehealth is integrated into a patient's care plan. Non-standard evaluation measures play a critical role in enhancing clinical and financial results for telehealth projects. Non-traditional ways for gathering patient feedback include patient experience surveys and staff satisfaction surveys. The intended audience for employee satisfaction surveys varies depending on the specifics of the study.
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Patient Confidentiality and Privacy Concerns
There is the need that patients/users of telehealth systems would be required to use passwords and login credentials that regulate the system and reduce cases of data breach.
The issues of privacy is a concern when it comes to technology and the best way is to enlighten the users about breaches and ways of securing the system (Rutledge&Gustin, 2021).
The system would be always updated to have a secure environment safe from cyber attackers.
This technology raises several security concerns, including the possibility of identity theft (Whitlow & Wallace, 2019). Because of the lack of confidentiality, individuals experience a great deal of anxiety because of these difficulties, which are on the rise in the nursing field. Most healthcare facilities, on the other hand, are making efforts to provide safety measures for patient data. Technology should be used to resolve concerns regarding anonymity and data protection, as required by the legislation. To solve these difficulties, the utilization of usernames and passwords will become obligatory. Before being permitted to log into the system, clients would be expected to provide their login credentials, which may take the form of one-of-a-kind passwords.
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Steps and Timeline of Telehealth Deployment
The telehealth technology deployment starts with making sure that the users have smart phones and the strong network connection.
There is also the need of making sure that the healthcare providers and facilities have the resources to support the technology (Rutledge&Gustin, 2021).
Finally deploying the technology after 6 months period of preparation.
The telehealth technology deployment starts with making sure that the users have smart phones and the strong network connection. There is also the need of making sure that the healthcare providers and facilities have the resources to support the technology. Finally deploying the technology after 6 months period pf preparation. The approach towards making sure that there are smartphones is a confirmation done within two months because there is an increasing use of the devices. In another two months is the move in providing the resources needed for deployment and finally the deployment itself.
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Stakeholders Support
The stakeholders that are of interest in the project include the nurses, caregivers, patients, physicians and family.
Adopting the technology would facilitate nurses videoconferencing with patients, monitor them remotely with Bluetooth stethoscopes and high-definition cameras, assess patients in remote areas, and provide continuity of care using this technology, which will help nurses maintain their scope of practice (Rutledge&Gustin, 2021).
Patients/family can ask questions for clarification on their treatment or medication.
The interests of all parties must be taken into account before implementing telehealth. Caregivers and doctors are examples of internal stakeholders. Everyone will benefit from technology's ability to make high-quality care more accessible. Patients can be seen almost anywhere by nurses and doctors. Nurses will be able to videoconference with patients, monitor them remotely with Bluetooth stethoscopes and high-definition cameras, assess patients in remote areas, and provide continuity of care using this technology, which will help nurses maintain their scope of practice (Rutledge&Gustin, 2021). Using this technology, nurses will be able to improve patient care by allowing staff to assist those in remote locations. End-users will benefit from better access to medical care and lower costs as a result of the new system. When it comes to implementing changes in the business, these stakeholders have an impact on the decision-making process.
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Stakeholders Support Cont’
Stakeholders are there in building a long-term strategy concerning the technology.
Each stakeholder contributes significantly to the success of telehealth in healthcare.
The involvement of each stakeholder in the deployment process contributes to the telehealth success in the sector (Muhammad, 2022).
As a result, they make certain that the company's working conditions are dynamic, interesting, and fulfilling, and that favorable working conditions are readily available within the organization. Stakeholders will be able to participate in the long-term vision of transformation if a supportive environment is established and maintained. Getting the word out ahead of time is one way to make sure everyone is on the same page. Resistance to change can be overcome through the implementation of effective change, the involvement of employees, and the effective communication of change.
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Argument and Recommendation
The use of telehealth, healthcare services might be more accessible and affordable for individuals. Telehealth, on the other hand, is not without its downsides. For example, client data security remains an issue.
Telehealth is also very expensive to implement, establish, and manage (Muhammad, 2022).
Some patients, however, are hesitant to use the system because they are concerned about their privacy being violated (Albanese et al., 2020).
Individuals may be able to obtain and afford healthcare services more easily and affordably as a result of the growing use of telehealth. However, there are drawbacks to utilizing telehealth services. Another concern is how we'll handle sensitive customer data. In addition, telehealth implementation, establishment, and management can be extremely costly (Muhammad, 2022). As a result of their concerns about privacy, some patients may not use the system at all (Albanese et al., 2020). Therefore, it is essential to design safeguards, as well as to teach patients as well as health care professionals about safety precautions. This includes assessing the security measures in place and doing regular risk assessments to see if there are any new threats.
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Conclusion
In conclusion, telemedicine not only aids in the improvement of patients' situations but also contributes to the expansion of the range of medical services available.
As a direct consequence of this, it is absolutely necessary to make use of the technology in order to save the lives of people.
The public should be thoroughly informed about its benefits, and as a result, it should be motivated to put those benefits into practice because they should be properly informed about those benefits (Rutledge&Gustin, 2021).
In conclusion, telemedicine not only aids in the improvement of patients' situations but also contributes to the expansion of the range of medical services available. As a direct consequence of this, it is absolutely necessary to make use of the technology in order to save the lives of people. The public should be thoroughly informed about its benefits, and as a result, it should be motivated to put those benefits into practice because they should be properly informed about those benefits.
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References
Albanese, S., Yin, E., & Timmons, S. (2020). Interstate Telehealth Policy and Provider Incentives: Recommendations to Combat Historically Low Physician Acceptance of Medicaid Patients. Telehealth And Medicine Today, 5. https://doi.org/10.30953/tmt.v5.182
Magnus, M., Edwards, E., Dright, A., Gilliam, L., Brown, A., Levy, M.,… Kuo, I. (2018). A feasibility study of a telehealth intervention on health care service utilization among transgender women of color in Washington, DC. ACI Open, 2(1), e1-e9.
Muhammad, A. (2022). Telehealth and Medicine Today 2020 Editors Best Article Award. Telehealth And Medicine Today. https://doi.org/10.30953/tmt.v7.336
Muzammil, S. (2020). Telehealth: Is It Only for the Rural Areas? A Review of Its Wider Use. Telehealth And Medicine Today, 5. https://doi.org/10.30953/tmt.v5.162
Rutledge, C., & Gustin, T. (2021). Preparing nurses for roles in telehealth: Now is the time! OJIN: The Online Journal of Issues in Nursing, 26(1). https://doi.org/10.3912/ojin.vol26no01man03