Presentation of Assignment 2

Running head: COMPETITIVENESS AND PERFORMANCES EFFECTIVENESS FOR HEALTH CARE IT SYSTEMS

COMPETITIVENESS AND PERFORMANCE EFFECTIVENESS FOR HEALTH CARE IT SYSTEMS 2

Competitiveness and Performances Effectiveness for Health Care IT System

Joanna Nasser

Dr. Louisa-O, Ukochovwera MHSA,MBA

HSA315

02/22/2018

1. Define the fundamental responsibilities and key characteristics of the Chief Information Officer (CIO) and Chief Technology Officer (CTO) within health care organizations. Make one (1) recommendation where they can utilize their expertise to assist with employee and patient satisfaction. Support your response with related examples of such expertise in use

The responsibilities of Chief Information Officer and The Chief Technology Officer in healthy organization have with no doubts become very strategic and very critical towards the success of a health care organization. This position is responsible for managing the technology of an organization and health care organizations are no exceptions. Director of technology or technical services are the names that were used to refer to those who were responsible of technology before it was transformed to Chief Technology Officer although the names are still used to date in small organizations. The responsibility of the director of technology was to manage the hardware and live in the data Centre. Managing infrastructure was also their responsibility as well as technology management. A visible leader was required for this position who could respond well towards technology when requested and do so in such a way that even those who do not understand technology could also understand.

The chief technology officer has undoubted role in health care organizations. Many health organizations are realizing the need for employing Vice President, CTO who highly participate in governing committees and work closely with the other administration and other clinical leaders. The Vice President Chief Technology Officer will report to the Chief Information Officer. The main duty is to develop and to lead the infrastructure strategy and the technology and makes sure that it is in line with objectives of the organization. This position is also responsible for making sure that the overall IT visions and strategy are established. The CTO will bring knowledge and experience to support standards, procedures and service and also performance management. The VP CTO already has the knowledge of the IT trends in the health care which include computing and the technology. IT in health organizations applied in building health information exchanges, the planning for ICD-10, for continuously improving the security infrastructure and therefore CTO position has become as critical as any other position in the health care organization.

2. Suggest two (2) developing technologies that health care systems should use in order to improve health care processes and thus increase the quality and lower the cost of health services. Provide a rationale to support your response.

To improve health care process and also to improve the quality of services while lowering the cost of health services there are various developing technology strategies being used in the health care organizations Technology has greatly improved how healthcare providers take care of their patient. The methods of diagnostic procedures and treatment have greatly changed with the changing technology. Pharmaceutical devises needed for treatment and diagnosing have also greatly improved with the improved technology. The improved medical technology has come with many benefits which are felt by both the care providers and the patients.

Among the many advantages is the improved diagnosis whereby by technology has greatly helped in the invention of medicines and equipment which will help to diagnose the patient effectively. Thanks to technology we have thing like X-ray machines, CAT-scans which diagnose the condition of the patient accurately without any mistake. The tradition method of palpation which the physicians went through using their naked eyes has now stopped. This method has many errors unlike nowadays where due to technology machines which are highly technical usually avoid human errors and provide adequate assessment of the patients. Great wonders have also been brought to the health care fields by medical technology. Most diseases that were regarded as untreatable can now be treated.

Diseases such as diabetes which were regarded as long-term are easily curable due to the improved level of technology. Improved medicines and equipment are now available for such diseases. New documentation and analysis techniques have also been brought by the new technology. The patient’s history of both the present and the past can now be stored in computers. This information is important in monitoring the health of the patient. Information stored in computers is easy to access than looking for the same information in loaded paperwork. This will provide the needed information about the patient any time and at any station in that hospital.

3. Determine two (2) significant methods that health care systems should use in order to prevent misuse of information and protect data privacy and thus achieve a high level of security of health information. Provide a rationale to support your response.

In order to prevent misuse of information and protect data privacy in health care systems several measures must be put into considerations. This will achieve a high level of security of health information. Due to the changes of security within an industry, in case there are leakages of information it becomes a very big issue. Some of the measure that should be taken to protect this information includes performing a risk assessment. Understanding where there is a threat and the vulnerability of the patient is the first step taken in performing a risk assessment. Ways of accomplishing risk transfers and mitigation ways are also new emerging threats. Mitigation of threats in healthcare organizations is also changing. Unlike in the past where the IT department was given directions and money that they were supposed to deploy technology which is latest that was a narrow way to solve the problem and that was not where most vulnerability lied.

Another strategy that can be used to protect data privacy in health care organizations is developing a PHI security. This means developing a security strategy which is appropriate depending on the information that one is having. This means that you are not only trying to understand the information and where it is but also coming up with a strategy of protecting that information. Once the information has been identified, it is important to let the employee know and any other members who are a part of that system. It is also important to have a third party coming in to bring a new perspective during the stages of assessment and also help in creating a strategy. In case there is an inner team they must be keener in dealing with that information. Another important thing that should be done is to add experts in case there is breach occurring somewhere this means having someone trustworthy in the organization and also having an outsider who will take care of the risk that the health care organization is exposed to.

4. Suggest one (1) strategy for health care organizations to train providers in using technology in health care. Provide a rationale to support your response.

Health care providers are trained so that they are able to tackle any situation no matter how crucial they find themselves in. With the advanced technology we have simulation training which will provide conducive learning environment for the students as well as for the health care professionals who are going on with their training. Simulation training is done by imitating or representing an act by another, this is according to the society for simulation in healthcare. This kind of learning gives a good arena for learning and making mistakes is a valuable part of the process and however the patient’s life is not put at risk. Simulation training will work to bridge indoor classroom learning and the real experiences of the clinical officers.

With the advancement of technology in simulation learning, opportunities of teaching medical care to students has no boundaries and the patients simulators are as well more advanced. Just like real humans most of them can cry, breath, and even have a heartbeat and a pulse also. This technology can copy every other body function of the real human being, once they are plugged to monitors. The simulator has the ability to recognize medications that have been injected though RFID and they will in return respond with the expected signs. With this, the student is able to identify wrong medicines according to how the simulator will behave. Dr. Fatimah Lateef feels like simulation education is more of a real thing and it provides a platform which gives a valuable tool in learning to prevent ethical tensions and solve dilemma in practices. For successful training to happen in healthcare simulation must be involved and it is obvious that simulation is only possible due t o the advancement in technology which has made it more accurate and excellent, Raphael-Grimm & In Zuccarini, (2015).

5. Provide three (3) best practices for effective IT alignment and strategic planning initiatives. Justify your response.

In 2016, Galibus, Krasnoproshin, De, & Pignaton explained that health care information technology has gone through transformation at a very high rate thus strategic planning becoming a major point to discuss among the CIOs, CTOs and other IT directors. It is important for the experts to view health IT from an IT management perspective. Some of the practices for effective IT planning and strategic planning initiatives include discovering and collaborating with other planning partners. Determining the existence of strategic planning groups which have significant maturity within the same organization is not a common thing. It is essential to include all other stake holders that is the customers, regulators and other business partners. They are mainly the determiners of strategic plan turning to be successful.

Establishing a top down and cross functional business health IT governance which will include a steering group that will provide oversight, share aspirations and provide strategic direction. A focused work group will also be established by the chattered steering committee. Broad representation from corporate, mobilizes, program offices, field level, stakeholders will all be included in the work group. The main work of the work group is to engage in debates and also collaborates on strategic issues. This group usually has meetings once after every two months minimum whereas the health IT strategic planning team must have meetings after every two weeks with the sponsors.

In Round ( 2016), operationalizing the strategic plan is also another practice for effective IT alignment. The implementation of this plan involves the development of health information, health IT principles, health goals and health objectives. The action plan, milestones and measures of performances are then developed. The other step is where then strategic plans are linked together in the ecosystem of planning, which is then followed by required strategic measures and other business architecture are driven together. Budgeting is then done on health IT portfolio management, alignment of recourses is also done and the capital being planned to be used. The last step is for planning the evaluating progress and it is usually done on two times a year basis.

The above practices greatly help the CIO and CTO to manage health IT strategically and also help in the reduction of risks. With the practices, CIOs can easily deal with microeconomic challenging environment and other hardships in healthy IT and making decisions such as reduction of operational costs, waste elimination, establishing businesses that align well with IT and economies of scale achievements. To achieve the above in a health care organization, the CIOs and CTOs must come up with a good health information and health IT strategic plan for them to be able to manage more strategically.

References

Galibus, T., Krasnoproshin, V. V., De, O. A., & Pignaton F. (2016). Elements of Cloud Storage Security: Concepts, Designs and Optimized Practices. (SpringerBriefs in Computer Science.) Cham: Springer International Publishing.

In Round, J. (2016). Care at the end of life: An economic perspective.

Raphael-Grimm, T., & In Zuccarini, M. (2015). The art of communication in nursing and health care: An interdisciplinary approach.