Business Case Summary, Part 3

Executive Summary of Project Charter

This project is design to maximize the budget assigned and available resources already in place. We looking to deploy this project within business hours to minimize the use of overtime. With the exception of property management, we will not use any outside resources. Please see scope management and work break down

The Personal Health Record is the electronic, universally available resource for the provision of health information which is maintained by the patients. The development of this project; web-based personal record, is done through the VA health systems. This project includes a list of assumptions for the purposes of documentation of the estimates which have been made, the schedule to the system, and at the same time the financial plan to the project. The system will also be using a single patient medical record across the enterprise and be responsible for the overseeing of any ongoing health records used for the related components. At the same time, will be implemented through the development of site-specific policies and procedures. The provider team for this project will not be able to have any capability of declining the implementation process for the project. On the other hand, the specifically assigned tasks for the system users will be provided through the members for the team in a timely manner having a lead time which is enough (Lafky & Horan, 2011). The implementation for the project by the management team should be completed through the tasks that relate with the timeline which has been specified timeline. The providers will also be able to have access to the system through a certain gateway from the location which has an internet access. The training process for the project is a requirement and the users should be given enough time for the training needs. Also, the emergency room personnel should be able to have access to the records of the clients of the system where there is a need. The system allows the view of information which is stored on the database when a patient does not have permission to access the system.

Some of the constraints or rather the problems which have been experienced through the management for this project range from the privacy and security issues, lack of its use and adoption problems. The process of data accuracy has been noted to arise. When the users of the system; who are the patients, enter their own records in health records for the purposes of updates, have raised a lot of concerns. The degree at which users should be able to have control access over the system is questioned to whether it should be a read-only access or whether it should be able to give full access to the system (Kaelber & Pan, 2008). Another most noticeable constraint for the implementation of PHRs is the issue of security and confidentiality breaches. In the system, not all parties which are involved are legal and follow the obligations with respect to the process of privacy for the system users. For example, a physician may be distressed on the reliability of the information which is held on the system, and this can lead to the question of the control system for the project. Through different literature analysis and the actual project implementation process, it can be said that a PHR threaten the control, the autonomy process, and the authority for the providers. Another major problem for this project is its adoption by the physicians. The system come through with the possibility of increasing the workload for the physicians. Through an evaluation process to the physicians, it has been concluded that the project is associated with an increased workload which one of the constraints that should be most addressed in this project. Lastly, it is the extent to which the system can be fully adopted and at the same time being held accountable for its content and the treatments which are performed and based on the information provided

Scope Management

The Veterans Affairs (VA) Health System is free and is web base. This system does not require a network infrastructure to house or support. All the organization needs are available computers and mobile devices with access to the internet. The organization be capable of promoting, assisting and educating their constituents on the benefits and how to use the PHR system available. Therefore, personnel need to be trained in how to navigate the PHR website and how to guide new users that need registration

Work Breakdown Structure

1.1. Clinical staff

1.2. Service members

2. Training

2.1. How to use the online portal

2.1.1. Clinical staff

2.1.2. Service members

2.1.3. Existing Patients

2.1.4. New Patients

3. HIPPA Complains

3.1. Privacy Compliance documentation

3.1.1. Ensure clinical staff have read and agree to HIPPA regulations

3.1.2. Ensure service members have read and agree to HIPPA regulations

3.1.3. Provide Patient with HIPPA Compliance documentation

4. Computer access for the patient

4.1. Purchase

4.1.1. Interion privacy study Carrel Teak

4.1.2. Computers

4.1.3. Printers

4.2. Installation

4.2.1. Property management install the booths

4.2.2. IT helpdesk install the computer and printer

Deployment Plan

Deployment will start with registration of internal staff and training on the use of the PHR. We will also conduct HIPPA compliance refreshers. Also, private stations will be added to a designated area in the wait room to provide access for those with limited access to a computer. It will be two booths with computer and printers. Property management and helpdesk will need to get involve to set up such private booths.

To major changes in control will happen in the project. First one will be the built of the privacy booth by property management. Second will be the installation of the computers and printer, with the necessary restriction for the user. Users will only have access to the Veterans Affairs (VA) Health System.

Establish a baseline within the first two weeks of the project and monitor progress against the baseline on a weekly basis. The Project Manager will be responsible for ensuring the project schedule is updated with the latest information and never more than three business days out of date.

The table below lists the milestones for this project, along with their estimated completion timeframe.

Dependencies

There are three major dependencies. System is totally dependable on the Veterans Affairs Health system. Our organization does not control the system. Also, Information system department will install the computers and property management will install the privacy booths.

Refer to “Team B Healthcare Community Outreach Schedule and Budget Management” Excel document.

In most PHR implementation there is a level of requirements that the system has to meet. A very important requirement is for the system to be HIPPA compliance. For this project Veteran Affairs health system is an approved government regulated and HIPPA compliance application. Some other concerns in quality is the education standards and user computer privacy. There is a concern that a user walking away a computer may leave sensitive information unattended. For this we will require the helpdesk team to build a time out privacy screen that will pop up with a minute of no usage, asking the use to reenter their log in information.

The undersigned acknowledge they have reviewed the PHR Veterans Affairs Health System Implementation Project Management Plan and agree with the approach it presents. Changes to this Project Management Plan will be coordinated with and approved by the undersigned or their designated representatives.

The following table summarizes the documents referenced in this document.

The following table provides definitions for terms relevant to this document.

[You may double-click on the table to edit it according to the information applicable to this project.]