Signature Assignment - TDMaddox

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TDMaddox-OPS571_v8.0_syllabus__1.docx

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Syllabus

OPS/571 v8

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$C:\Users\djshirey\OneDrive - University of Phoenix\F_Drive\Style Guides\UPX Logos\Horizontal format\UOPX_Sig_Hor_Black_Medium.png$ OPS/571: Operations Management

Course Information

Credits

3.0

Description

The course applies planning and controlling concepts to increase the value of the supply chain. Students learn to evaluate and improve processes. Other topics include process selection, process design, theory of constraints, project implementation, capacity planning, lean production, facility location, and business forecasting.

Course Student Learning Outcomes

1.1 Design flowcharts and metrics to measure and improve process performance.

1.2 Identify factors that affect process development.

1.3 Differentiate between manufacturing and service processes.

2.1 Design efficient and effective processes.

2.2 Apply learning curve theory to increase individual and organizational performance.

2.3 Evaluate a process by applying statistical process control techniques.

2.4 Design supply chains to increase effectiveness.

3.1 Evaluate different inventory models and performance of supply chains.

3.2 Analyze scheduling and controlling techniques.

3.3 Apply Goldratt’s theory of constraints to identify and overcome process bottlenecks.

3.4 Apply lean production principles to maximize efficiency and effectiveness of supply chains.

4.1 Explain types and phases of project management.

4.2 Develop project management plans.

5.1 Apply forecasting concepts to process analysis.

5.2 Apply Sales and Operations Planning techniques to minimize the cost of resources to meet demand.

5.3 Design a Material Requirements Plan (MRP) in context of Sales and Operations Planning (S&OP) Process.

6.1 Analyze the factors that affect sourcing, logistics, and facility location choices.

Materials

Textbook

Jacobs, F. R., & Chase, R. B. (2018). Operations and supply chain management (15th ed.). New York, NY: McGraw-Hill.

Schedule Overview

Note: Assignments are due day 7 unless indicated otherwise. Discussion Boards: initial post due day 3 and two required responses due day 7.

Wk and Topic

Activities

Assignments and Points

Wk 1 – Introduction to Process Selection and Design

· Operations and Supply Chain Management, Ch. 1: Introduction

· Operations and Supply Chain Management, Ch. 2: Strategy

· Operations and Supply Chain Management, Ch. 7: Manufacturing Processes

· Operations and Supply Chain Management, Ch. 9: Service Processes

· Operations and Supply Chain Management, Ch. 11: Process Design and Analysis

· Wk 1 Discussion – Product Design Philosophy – 40 points

· Wk 1 – Flowchart Improvement Process – 120

Dept of Air Force Hiring Process

Wk 2 – Improving Processes and Process Design

· Operations and Supply Chain Management, Ch. 3: Design of Products and Services

· Operations and Supply Chain Management, Ch. 6: Learning Curves

· Operations and Supply Chain Management, Ch. 12: Six Sigma Quality

· Operations and Supply Chain Management, Ch. 13: Statistical Quality Control

· Supply Chain Design and Optimization: Challenges and Opportunities

· Wk 2 Discussion – ISO Certification – 40 points

· Wk 2 – Statistical Process Control Methods – 120points

LPM Accounting Firm

Wk 3 – Evaluating Processes and Supply Chain Design

· Operations and Supply Chain Management, Ch. 14: Lean Supply Chains

· Operations and Supply Chain Management, Ch. 22: Workcenter Scheduling

· Operations and Supply Chain Management, Ch. 23: Theory of Constraints

· Wk 3 Discussion – Theory of Constraints – 40 points

· Wk 3 – Lean Techniques – 120 points

Toyota Production Process

Wk 4 – Project Management

· Operations and Supply Chain Management, Ch. 4: Projects

· Operations and Supply Chain Management, Ch. 25: Operations Consulting

· Wk 4 Discussion – Project Management – 40 points

· Wk 4 – Operations Consulting –120points

Big Lots Revenue Decline

Wk 5 – Business Forecasting

Operations and Supply Chain Management, Ch. 5: Strategic Capacity Management

Operations and Supply Chain Management, Ch. 17: Enterprise Resource Planning Systems

Operations and Supply Chain Management, Ch. 18: Forecasting

Operations and Supply Chain Management, Ch. 19: Sales and Operations Planning

Operations and Supply Chain Management, Ch. 21: Material Requirements Planning

· Wk 5 Discussion – Forecasting – 40 points

· Wk 5 – Operations Forecasting – 130points

Starbucks Coffee Company

Wk 6 – Sourcing, Logistics, and Facility Location

Operations and Supply Chain Management, Ch. 15: Logistics, Distribution, and Transportation

Operations and Supply Chain Management, Ch. 16: Global Sourcing and Procurement

· Wk 6 Discussion – Facility Location – 40 points

· Wk 6 – Signature Assignment – 150 points