HUMAN RESOURCE

1. Gender

☐Male ☐Female

2. Job title

☐Top manager

☐Direct manager

☐Managed service provider

☐Employee

3. Length of service

☐>1

☐1-5 years

☐6-10 years

☐<10 years

4. Upon contact HR division offers assistance within

☐One day

☐Two days

☐One week

☐Two weeks

☐Never

5. It is easy to reach HR officers for seeking help and guidance.

☐Strongly disagree

☐Disagree

☐Neutral

☐Agree

☐Strongly agree

6. Is it difficult to contact with the right individual in HR department?

☐Yes

☐No

7. HR department sincerely tries to resolve the issues of employees.

☐Strongly disagree

☐Disagree

☐Neutral

☐Agree

☐Strongly agree

8. Is scarcity of human resources in HR division linked with the difficulty in attaining the required information?

☐Very much

☐Somewhat

☐Undecided

☐Not really

☐Not at all