Workplace Assessment
gkdat513
TASK 2
Plan RPL Assessment
(Using case study 1 - BSBWOR203)
Task 2: |
Plan assessment activities and processes for Recognition of Prior Learning (RPL) For this task you will use the case study attached to: · Develop a competency based assessment plan for RPL · Modify or develop at least one assessment instrument to support the assessment plan. The instrument must reflect at least one assessment method that forms part of the assessment plan · Evaluate your development processes.
Note: Although this case study is commenced in the workshopfor the purpose of discussion and planning, you mustcomplete this individually outside of the supervised learning environment.
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Plan and RPL assessment for:BSBWOR203 Work effectively with others
and develop one assessment instrument— a portfolio checklist for RPL.
Instructions
Read the case study on the next page and complete the steps below.
Step 1 - Determine the assessment approach and context
Step 2 - Contextualise the unit of competency and its assessment requirements
Step 3 - Prepare a Competency Map
Step 4 - Prepare the RPL assessment plan for BSBWOR203
Step 5 - Develop an RPL portfolio checklist to support your RPL plan
Step 6 - Ask another participant to review your RPL portfolio checklist and identify improvements.
Step 7 - Review and reflect—complete the brief questionnaire
Step 8 - Finalise the RPL assessment plan and instrument (checklist)
Case Study 1
About you and your RTO
You are a trainer and assessor for ABC Training House, an RTO. ABC Training House’s clients are members of the public who:
-May or may not be engaged in paid work (although most clients are working either full or part time)
-Have diverse industry expertise and experience.
A recent experience
You have assessed this unit BSBWOR203 Work effectively with others and realised that the evidence candidates are producing is not robust to meet the unit requirements. The RPL documentation needs to be revised and updated.
You approach ABC Training House’s Compliance Manager, Cameron Compliance and request if you could produce a RPL assessment plan and instrument that candidates and assessors could use. Cameron thinks it’s a terrific idea and hires you to plan the new RPL assessment.
Your brief
Using the templates provided, produce the following for the unit BSBWOR203 Work effectively with others.
Step 1 - Determine the assessment approach and context
Step 2 - Contextualise the unit of competency and its assessment requirements
Step 3 - Prepare a Competency Map
Step 4 - Prepare the RPL assessment plan for BSBWOR203
Step 5 - Develop an RPL portfolio checklist to support your RPL plan
Step 6 - Ask another participant to review your RPL portfolio checklist and identify improvements.
Step 7 - Review and reflect—complete the brief questionnaire
Step 8 - Finalise the RPL assessment plan and instrument (checklist)
Step 1 - Determine assessment approach and context
Instructions
To do this, answer the questions below, based on the case study information on the previous page.
1. What is the purpose and context of the RPL assessment—why might candidates apply for RPL in this unit?
They have prior learning, part of a qualification or update to the current version |
2. What are the assessment benchmarks—i.e. what unit of competence are you assessing with this assessment tool?
BSBWOR203 Work effectively with others I would use the job environment skills unit of competence. |
3. Who else might to be involved in—or informed of—the assessment?
The assessment could also need coordinators, administration staff. There could also be a number of people to help the assessment process including the workplace supervisor, a specialized support person and the trainer. There are people to be informed of the assessment process including the industry regulators, technicians and commonwealth department official among others. |
4. What safety issues must be considered?
The assessment should be done in good physical and emotional safety conditions. Physiological issues/Anxiety – support them and ask them to contact you if required. Privacy – Make sure confidentiality and if necessary sign documents. Access issues identified. |
5. Other than the unit/s of competence and training and assessment strategy (if applicable), what other documentation. eg policies and procedures will you use to inform and guide development of the assessment plan and tool?
Code of conduct must be taken into consideration when developing an assessment tool During the training, I would apply the contingency management skills to ensure I come up with the correct strategy to apply in the assessment. I would also use the task skills unit to enable to match the client’s needs. |
Step 2 - Contextualise the unit of competency and its assessment requirements
Contextualise BSBWOR203 Work effectively with others for the target candidate. Refer to participant manual for example.
Step 3 - Complete a competency map (matrix)
Develop a competency map by completing the template below. Refer to participant manual for example.
Unit Covered |
BSBWOR203 Work effectively with others |
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Version number |
v1 |
Date |
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List evidence or assessment activities here Task 1: Portfolio of evidence Task 2: 3rd Party Report Task 3: Interview
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Position description |
CV |
Professional development |
Work plane |
Workplace product |
KPI’S Performance |
Task 2 - 3rd party |
Task 3 – interview |
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1.1 |
1.2 |
1.3 |
1.4 |
1.5 |
1.6 |
2 |
3 |
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Task 1 – Portfolio of evidence |
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Elements and performance criteria |
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1 |
Develop effective workplace relationships |
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1.1 |
Identify own responsibilities and duties in relation to workgroup members and undertake activities in a manner that promotes cooperation and good relationships |
x |
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x |
Q |
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1.2 |
Take time and resource constraints into account in fulfilling work requirements of self and others |
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x |
x |
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x |
Q2 |
Q1 |
1.3 |
Encourage, acknowledge and act on constructive feedback provided by others in the workgroup |
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x |
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Q3 |
Q2 |
2 |
Contribute to workgroup activities |
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2.1 |
Provide support to team members to ensure workgroup goals are met |
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x |
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x |
x |
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Q4 |
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2.2 |
Contribute constructively to workgroup goals and tasks according to organisational requirements |
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x |
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x |
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2.3 |
Share information relevant to work with workgroup to ensure designated goals are met |
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x |
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x |
x |
Q4 |
2.4 |
Identify and plan strategies/opportunities for improvement of workgroup in liaison with workgroup |
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x |
x |
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3 |
Deal effectively with issues, problems and conflict |
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3.1 |
Respect differences in personal values and beliefs and their importance in the development of relationships |
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x |
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x |
3.2 |
Identify any linguistic and cultural differences in communication styles and respond appropriately |
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x |
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3.3 |
Identify issues, problems and conflict encountered in the workplace |
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x |
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3.4 |
Seek assistance from workgroup members when issues, problems and conflict arise and suggest possible ways of dealing with them as appropriate or refer them to the appropriate person
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x |
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Foundation Skills |
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Reading |
•Identifies and interprets information to determine task requirements |
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x |
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x |
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Writing |
•Completes required documentation using organisational formats •Composes simple documents for others to read |
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x |
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Oral communication |
•Presents information and seeks advice using language and features appropriate to audience •Participates in discussions using listening and questioning to elicit views of others and to clarify or confirm understanding |
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X x |
X x |
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Numeracy |
•Interprets information related to timeframes and resource quantities |
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x |
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Navigate the world of work |
•Understands responsibilities of own role and follows explicit and implicit organisational protocols and procedures |
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x |
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Interact with others |
•Selects and uses appropriate communication practices when seeking or sharing information Establishes and builds rapport and relationships with others to foster a culture of respect and cooperation in communications |
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x |
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x |
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Get the work done |
•Plans and organises work commitments to ensure deadlines and objectives are met •Uses formal analytical thinking techniques to recognise and respond to routine problems |
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x |
x |
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Performance evidence |
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● |
identify own responsibilities in relation to the team and the organisation's requirements |
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x |
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x |
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work effectively in a workgroup including: •supporting team members •using culturally appropriate communication skills •acting on constructive feedback •cooperating and contributing to team goals •identifying improvement opportunities |
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x |
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x |
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identify problems and conflicts and address them appropriately. |
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Knowledge evidence |
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outline the organisational standards, policies and procedures that relate to own work role |
x |
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x |
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x |
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outline team responsibilities and duties and their relationship to individual responsibilities and duties. |
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x |
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summarise conflict resolution techniques. |
x |
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x |
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Assessment conditions |
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Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the industry capability – workplace effectiveness field of work and include access to: · office equipment and resources · workplace documentation · case studies and, where possible, real situations · interaction with others.
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Step 4 - Document the RPL assessment plan
Document your plan by completing the template below. Refer to participant manual for example.
General information |
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RTO |
ABC |
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Date prepared |
14/10/19 |
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Competency standards |
BSBWOR203 Work effectively with others |
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Assessment pathway |
☐
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Training & Assessment |
Program name |
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Recognition of Prior Learning (RPL) |
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Candidate/s |
Xaviar |
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Assessor/s |
Gayan Kularatna |
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Assessment activities |
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Method/task |
Evidence |
When/where completed |
Instruments |
1 |
Portfolio of evidence |
1.1 Position description 1.2 etc |
You have 4 weeks from application to submit your portfolio evidence Etc |
Portfolio of evidence checklist |
2 |
Research task Third party |
Mini research activity. |
Written response and submitted with written portfolio |
Tasks instructions plus marking check list |
3 |
Interview |
A week after the interview |
Videoconference assessor to contact the assessor and organize the interview after reviewing the portfolio |
Interview Report |
Resources needed for the assessment |
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Venue or equipment requirements |
Computer with access to internet, software needed to complete the portfolio |
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Documentation needed to assess competence (assessment tool documentation needed) |
ABC training house student handbook obtained from its website, assessment tools and other templates needed to record the assessment process, quality of evidence provided and the results including: 1. assessment cover sheets 2. assessment instruments including the portfolio evidence checklist, research tasks and interview questions. 3. Assessment results sheets
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Safety and other logistics |
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Safety |
Setting up an ergonomic workstation, recommended posture while using the computer, breaks to prevent eye restrains |
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People to be informed of the assessment |
The Candidate, ABC training house RPL assessor, ABC training house assessment administration department, candidate workplace supervisor |
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Provision for: ● Assessment support ● Reasonable adjustments |
Dedicated assessor to provide support as needed -reasonable adjustment not needed in this case |
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Recording and reporting: ● How will results be recorded? ● To whom will results be reported? |
Dedicated assessor to document assessment result using the record of assessment results template provided -documented results to be emailed to ABC training house assessment administration team on [email protected] within 2days of completion -if the results on the first attempt is NYC, the assessors must record the result, negotiate and record an action plan, inform the ABC training house assessment administration team of the results and action plan. |
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Other logistics |
Nil |
Step 5 - Develop an assessment instrument
Develop the portfolio checklist that you will use to review RPL candidate portfolios. To do this, complete the template below. Refer to participant manual for example.
Task 1 – Portfolio of evidence (Version 1)
Result for this assessment activity |
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Result |
☐
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Satisfactory |
☐
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Not Yet Satisfactory |
Assessor comments |
The evidence given by the candidate are satisfactory |
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Assessor signature |
Gayan Kularatna |
Date signed |
14/10/2019 |
Step 6 - Check the RPL instrument
Instructions
Ask another program participant to review your assessment instrument—the RPL portfolio checklist—and identify improvements. Ask the person who reviews your instrument to:
· Complete the Review Checklist below
· List recommended improvements on the next page
· Sign where indicated.
Name of reviewer |
Ann Burges |
Assessment Instrument: Review Checklist |
Yes |
No |
General content and formatting |
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1. Do the instructions include clear and complete information for candidates? |
☐
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☐
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2. Do the instructions include clear and complete information for assessors? |
☐
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☐
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3. Is there enough space to document quality of evidence and make comments? |
☐
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☐
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4. Is there space to note results for the assessment task or activity (S or NYS?) |
☐
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☐
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5. Is version control noted? |
☐
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☐
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Wording |
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6. Is the instrument valid? ● Does the instrument cover the intended parts of the unit (and its assessment requirements)? To answer this question, return to the competency map and see if all parts of the unit that the developer of the instrument intended to cover, are covered. ● Is it free of unnecessary assessment requirements? |
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☐
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7. Is the instrument reliable? Are instructions and assessment criteria clear, complete and in plain English? |
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☐
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8. Is the instrument flexible enough to cater to the diverse needs of the target candidate/s? |
☐
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9. Is the instrument fair? Are assessment activities achievable by the target candidate/s? Does the instrument feature objective, unbiased wording? |
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Typos |
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10. Is the instrument free from typos and grammatical errors? |
☐
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☐
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General feedback and recommendations for improvement
Assessment check list based on the portfolio of evidence provided on page 22 of assessment task. It should have been based on the six criteria in page 17 |
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Reviewer’s signature |
Ann Burges |
Date signed |
14/10/2019 |
Step 7 - Review and reflect
1. Reflect on this activity.
2. In the space below, summarise what you have learned about planning RPL assessment activities and processes, and developing assessment instruments:
The assessment checklist needs correcting due to haven’t used the map matrix to fill the checklist |
Step 8 - Finalise the RPL plan & instrument
Use the feedback provided to improve and finalise your RPL assessment plan and instrument.
Please see below for the Version 2
Task 1 – Portfolio of evidence (Version 2) (Assessment checklist has been corrected)
Information and instructions |
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General information about this assessment activity |
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Candidate |
Xaviar |
Assessor |
Gayan Kularatna |
Competency standard/s |
BSBWOR203 Work effectively with others |
Instructions |
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Candidate instructions |
Candidates to organise and conduct 20-minute training session for a small group of 2-5 people This assessment will take place during training time, in the training room you are accustomed to. The training topic should reflect the area of expertise. Prepare for the session on your own time. Come prepared on the day you deliver, with notes or materials you need to conduct the session. |
Requirements for satisfactory completion |
The candidates must meet all criteria below when conducting the session All certificates and Institution details Portfolio- emails, meeting minutes etc. Relevant 3rd party testimonials Possession description and KPI’s |
Assessor instructions |
Assessors must complete the checklist below while conducting the session Review the portfolio and 3rd party report Contact the 3rd party Document findings Contact candidate for interview |
Assessment checklist |
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Evidence |
S |
NYS |
Assessor comments |
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1.1 |
Position description |
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☐
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Candidate has enough documents to backup initial interview |
1.2 |
CV |
☐
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☐
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established and built rapport when communicating |
1.3 |
Professional development |
☐
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☐
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Identifying and using good strategies when liaison with others |
1.4 |
Work plane |
· ☐
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☐
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Provide support to team members to make sure goals are met |
1.5 |
Workplace Product |
☐
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☐
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Good understanding of differences in personal values and beliefs |
1.6 |
KPI’s performance |
☐
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☐
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Share information and seek assistance from appropriate persons when necessary |
Result for this assessment activity |
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Result |
☐
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Satisfactory |
☐
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Not Yet Satisfactory |
Assessor comments |
The evidence given by the candidate are satisfactory |
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Assessor signature |
Gayan Kularatna |
Date signed |
14/10/2019 |