Management
Sk232323
Task1BSBLDR511.docxBSBLDR511 Task 1
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Co worker, |
List all non-verbal behaviours/ signs |
Indicate emotional state |
Provide a description on how to properly manage the emotion state. |
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Leaning forward with an open position •holding the hands open with palms turned up •smiling with a relaxed mouth •nodding the head to indicate agreement •tilting the head to the side showing amiability •mirroring your body language •sitting on the edge of the chair •sitting with the feet under the chair •sitting with the knees apart •actively accepting |
Responsive |
Explain what to do, what not to do. |
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Task 1- Responding to Different Emotional States
