Systems Thinking Project Milestone using microsoft visio

1/23/2021 Systems Thinking Project Milestone Guidelines and Rubric - IT-200-X3303 Fundamentals Info Technology 21EW3

https://learn.snhu.edu/d2l/le/content/634630/viewContent/11663799/View 1/3

Overview

Thinking in systems allows you to view problems as parts of a whole and gives you a tool set to address those problems. In this activity, you will use your knowledge of systems thinking

methodologies to analyze a scenario and map the relationships between the parts of a system.

Prompt

To successfully complete this activity, address the following:

1. Define the following systems-thinking concepts in your own words:

1. Systems thinking

2. Collection

3. Feedback loop

4. Stock and flow diagram

5. Causal loop diagram

2. The following scenario describes the system used for fulfilling an online order at Lost Pines Outfitters, a medium-sized outdoor clothing store. Read this scenario and create a

basic map of the system using Microsoft Visio.

Lost Pines Outfi�ers (LPO) Online

When a customer places an order through LPO’s online portal, the order is sent directly to the warehouse, where an associate takes (pulls) the selected items from

warehouse shelves. Warehouse associates use a single computer to track incoming orders, locate items in inventory, and pull inventory for fulfillment. Once LPO’s

warehouse associates have pulled the items from inventory, they manually update the inventory tracking system and the item is sent to the fulfilment department.

In the fulfillment department, associates package the items for delivery to customers and assign the shipment a tracking number through the U.S. Postal Service.

Once the order has shipped, an associate in LPO’s fulfillment department manually checks the tracking information and updates the order’s delivery status. Once

the customer receives the order, an associate sends a card, thanking them for their purchase and requesting they leave a review of the item and their experience

shopping with Lost Pines Outfitters.

3. Once you have mapped this system, you will map relationships contained within the system. First, identify relationships within your system diagram that represent feedback

loops, and represent those loops within your model. Then, identify a relationship within the system that could be modeled with a stock and flow or causal loop diagram, and model

that diagram in Visio.

4. Compose a brief, 250- to 500-word summary of the given system, as well as the relationships present in this system. In your summary, describe the system, feedback loops, and

other archetypes you identified within the system.

Guidelines for Submission

Upload a Word document that must include your written descriptions and your diagram of the system.

Systems Thinking Project Milestone Rubric

Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

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1/23/2021 Systems Thinking Project Milestone Guidelines and Rubric - IT-200-X3303 Fundamentals Info Technology 21EW3

https://learn.snhu.edu/d2l/le/content/634630/viewContent/11663799/View 2/3

Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

Systems Thinking Submission exceeds the

proficient criteria and displays

exceptional accuracy, clarity,

logic and detail

Defines and gives an example

of systems thinking

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 12

Collec�ons Submission exceeds the

proficient criteria and displays

exceptional accuracy, clarity,

logic and detail

Describes collections and how

they are distinguished from

systems

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 12

Feedback Loops, Stock and

Flow, and Causal Loops

Submission exceeds the

proficient criteria and displays

exceptional accuracy, clarity,

logic and detail

Defines feedback loops, stock

and flow diagrams, and causal

loop diagrams, and gives an

example of each

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 12

System Modeling Submission exceeds the

proficient criteria and displays

exceptional accuracy, clarity,

logic and detail

Models a given system using

Microsoft Visio

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 12

Rela�onship Modeling Submission exceeds the

proficient criteria and displays

exceptional accuracy, clarity,

logic and detail

Models a stock and flow or

causal loop diagram based on a

given system

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 12

System Descrip�on Submission exceeds the

proficient criteria and displays

exceptional accuracy, clarity,

logic and detail

Identifies and describes the

parts of a given system

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 12

1/23/2021 Systems Thinking Project Milestone Guidelines and Rubric - IT-200-X3303 Fundamentals Info Technology 21EW3

https://learn.snhu.edu/d2l/le/content/634630/viewContent/11663799/View 3/3

Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

System Interac�ons Submission exceeds the

proficient criteria and displays

exceptional accuracy, clarity,

logic and detail

Summarizes the interactions

and relationships within a

given system

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 13

Ar�cula�on of Response Exceeds proficiency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Clearly conveys meaning with

correct grammar, sentence

structure, and spelling,

demonstrating an

understanding of audience and

purpose

Shows progress toward

proficiency, but with errors in

grammar, sentence structure,

and spelling, negatively

impacting readability

Submission has critical errors

in grammar, sentence

structure, and spelling,

preventing understanding of

ideas

10

Cita�ons and A�ribu�ons Attributes sources where

applicable using citation

methods with very few minor

errors

Attributes sources where

applicable, but with consistent

minor errors

Attributes sources where

applicable, but with major

errors

Does not attribute sources

where applicable

5

Total: 100%