System Implementation and Maintenance

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Running head; System Implementation and Maintenance 1

System Implementation and Maintenance

Hawa Kabia

AIU Online

03/02/2021

1

23

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System Implementation and Maintenance 2

Executive Summary

Verbania is a formerly dot company, Verbania, Inc.

The company was closed in 2001 due to the internet bubble burst.

We are doing social networking website with the primary purpose of creating a user

account, finding friends, security, including a gaming module, and ensuring 24-7

availability.

For user account creation, the first step is collecting the data room for the user in

implementation details.

Checking if the user is available or not.

In case if not present, you store the user information.

Afterward is mining the user data for clear clarification.

Data mining thoughts are applied in mining the user information.

The platforms have been created for conversation forums like the post, comment, post, and

share.

For searching friends, two methods are applicable, and they are giving an Email id for a

particular user and typing the user's real profile name.

The data collected is integrated into customer relationship management to improvise the

business and customer support processes.

The gaming modules are integrated into the website by applying various gaming strategies.

It also involves the features of adding new games.

There is also a separate module for messenger that is provided to ensure effective

communication between the users.

There is also a useful security algorithm that is applied to gain the trust of the users.

The safety algorithm uses encryption methods to encode the messages at the sender's side,

and the decryption algorithm is used to decode back the initial information.

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System Implementation and Maintenance 3

Final Insights from Capstone Project

The team has successfully corporated the project with the application of management

ethics.

The techniques employed throughout the process include forming, storming, norming,

and finally performing.

The benefit to Verbania is it has incorporated the principles of cognitive sciences.

The strengths are that it has promoted a professional learning environment.

The areas of growth uncovered include PowerPoint presentations, Wordpress, and

Moodle.

System Implementation and Maintenance Framework

The milestone Vertania to expect is ten years of extended use.

Linking the operations for three to five years.

Distributing the implantation for two years.

It provides the developers with customer relationship management (CRM).

The training is specifically a market render in the CRM software.

The course provides an overview of CRM and the importance of strengthening

customer relationships.

The security measures that will ensure long-term success include a personal firewall

that allows users to understand what the firewall does and how to safeguard the

data.

The second security measure involves wireless that is the type of data transferred

and finding the actual audience.

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System Implementation and Maintenance 4

The details regarding system implementation involve an overview of CRM, CRM

sales cycles, CRM service, CRM partner channel management, CRM interaction

center, and CRM pricing and billing.

The maintenance framework involves database servers to store customer data, web

servers, CRM applications, and Web browsers (Tutorialspoint.com, 2019).

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System Implementation and Maintenance 5

Reference

Tutorialspoint.com. (2019). System Implementation and Maintenance. [online] Available

at: https://www.tutorialspoint.com/system_analysis_and_design/system_analysis_and_desig

n_implementation_maintenance.htm.