Course Syllabus

Syllabus Page 1OL-O!ce Management-11/30/20 BMGT1325.20201130.607045

OL-O!ce Management- 11/30/20 (BMGT1325.20201130.60 7045)

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Syllabus Page 1

BMGT 1325

This page of your syllabus contains information that is standard for all BMGT 1325, O!ce Management, courses. Page 2 contains information that is speci"c to this course, such as the course schedule, grading policy, etc. Please be sure to read both pages.

Course Introduction

1. Identify the skills and competencies of an o!ce manager. 2. Describe di"erent forms of organizations. 3. Develop e"ective processes for o!ce operations. 4. De#ne concepts of o!ce management.

Description:

A. Systems, procedures, and practices related to organizing and planning o!ce work, supervising employee performance, and exercising leadership skills.

B. BMGT 1325 is a required course in the Business Management degree and certi#cate programs.

C. This course is occupationally related and serves as preparation for a career in general business management.

D. Prerequisites: None

Learning Outcomes:

Upon successful completion of this O!ce Management course, you will be able to

The following SCANS competencies and foundations skills will be covered in this course:

1. Competencies:

a. Resources

(1) Time (C1)

b. Interpersonal Skills

(1) Acquires/uses (C5) (2) Organizes/maintains (C6) (3) Interprets/communicates (C7)

c. Information

(1) Acquires/uses (C5) (2) Monitors/Corrects (C6) (3) Interprets/Communication (C7)

d. Systems

(1) Understands (C5) (2) Organizes/maintains (C6) (3) Interprets/communicates (C7)

2. Foundation Skills:

a. Basic Skills

(1) Reading (F1) (2) Writing (F2) (3) Listening (F4) (4) Speaking (F5)

b. Thinking Skills

(1) Creative Thinking (F1) (2) Decision Making (F2) (3) Problem Solving (F3)

c. Personal Qualities

(1) Responsibilities (F1) (2) Self-esteem (F2) (3) Sociability (F3) (4) Self-management (F4) (5) Integrity/honesty (F5)

Some learning outcomes may be followed by letters and numbers; i.e., C9 or F11. These refer to SCANS foundations skills (F) and workplace competencies (C). View a chart showing these skills at http://www.ctcd.edu/scans. For more on the (Labor) Secretary’s Commission on Achieving Necessary Skills, or SCANS, go to the U.S. Department of Labor site at http://wdr.doleta.gov/SCANS/.

This course has the same content and rigor as that found in a traditional (face-to-face) classroom. The online course is based on the departmental syllabus and uses the same instructional materials.

Course Materials

Stulz, K., Shumack, K., Fulton-Calkins, P. Procedures & Theory Administrative Professionals, 7th Edition, Cengage. You do NOT need the access code, but it is a great resource to help you prepare.

These are the materials you will need for this course:

Go to http://www.ctcd.edu/academics/booksinstructional-materials/ for complete information on course materials for this course. Order from MBS Direct at http://bookstore.mbsdirect.net/ctc.htm or the Central Texas College Bookstore at http://www.ctcbookstore.com/.

If you want to purchase online now, you can at http://services.cengagebrain.com/course/site.html?id=4282396 Make sure to scroll to the bottom of the page to see all options to include for renting!

If you do not have your textbook or other required materials by the #rst day of class, contact your instructor immediately. Failure to do so within the #rst #ve (5) days of class may limit the options you have and may increase your #nancial burden for this course.

Extensions - IP (Course in Progress)

You have made satisfactory progress in a course. You have completed the major portion of the course requirements as scheduled, with the exception of a major quiz, #nal exam, or other projects. The reason for being unable to complete the course requirements is due to circumstances beyond your control, such as personal illness, death in the immediate family, military orders, or, in the case of distance learning courses, technology issues. You can provide acceptable documentation of these circumstances. You have noti#ed the instructor in advance of absences/non-participation, whenever possible. Provide a realistic proposal with speci#c timelines for completion of the remaining course requirements.

In general, extensions are not granted; i.e., you must complete all coursework by the last day of class, and you must meet any and all deadlines within the course session as posted by your instructor.

An “IP” grade may be assigned by an instructor. In order to be considered for an “IP” you must meet all of the following requirements:

Any requests for extensions must be submitted to your instructor in writing (emails or messages) prior to the end of the course. IPs are not granted automatically. The instructor makes the #nal decision concerning the granting of the incomplete grade (course extension) and will set an appropriate deadline for the extension based on the amount of coursework remaining. An “IP” grade cannot be replaced by the grade of “W.” If you elect to repeat the course, then you must register for the class. After you pay full tuition and fees, then you must repeat the entire course.

It is your responsibility to arrange with the instructor for the assignment of work necessary to complete the course within the time speci#ed. You are also responsible for maintaining contact with your instructor during this time period.

All coursework must be submitted prior to 110 days from the last day of class to allow for the processing of your grade. Failure to do so will result in the IP becoming an F or FI. Under no circumstances will the deadline exceed 110 days after the scheduled end of the course.

If you feel you cannot continue with the course, it is your responsibility to withdraw using the appropriate procedures based on your individual situation. Information and forms are available at http://www.ctcd.edu/forms-1/student-forms/. Questions may be directed to the Student Services Advisor at [email protected]. Failure to properly withdraw may result in your earning a failing grade for this course.

If You Have Questions

Yes, all of the assigned readings refer speci#cally to your textbook. There is not an access code for this class.

Yes.

Every time you log into class.

No. Your #nal grade is based on an average of all your exams and written work.

If you do not hear from me within 48 hours, please resend the message as I did not receive it or inadvertently looked over it.

No. Your test grade is based on the number of correct answers. Therefore, making a guess is better than not answering a question.

This is based on your responses to the Discussion Board assignments, and interaction with your classmates. Plan to respond to at least three of your peers with either support of their position or an opposing argument. Please do not say, "I agree" or "I disagree;" explain. For grading purposes, you will need to post your peer reply within 48 hours of your post if you are submitting it after the suggested due date or risk losing points. Discussion topics were selected to encourage interaction between students in the course. In most cases, there is no one "right" answer and di"erent students will have di"erent opinions, but you must justify your work through a thorough post. You must create a thread in order to view other threads in this forum. You stand to lose 5 points per discussion if you attempt to hit submit to view others, without posting an initial response. You should write in complete sentences and answer each part of the question with detailed justi#cation and at least one text citation to support your work. Students do not get full credit for only 1-2 sentences in a post or peer reply.

After an assignment is graded, be sure to review the feedback I provide. Take the comments and make improvements to future assignments. Go to MyGrades and click on the blue conversation bubble to view my feedback. If you have questions about a comment, be sure to ask for further clari#cation through messages in class. If you submit your assignment after the date that I have graded assignments, which is acceptable for a self-paced class, I will not grade it until later in the semester. If you wait until the last week of class to submit an assignment previously suggested for completion, your feedback will be limited to a numeric grade only due to time for submitting #nal grades.

I do not send a con#rmation that I have received your assignments. You can tell if you submitted it by going to My Grades. Once I have graded them, which is typically a week after the due date, you will see a score and a blue conversation bubble for feedback.

For not completing it. For plagiarism. This includes copying a work entirely or even using a sentence fragment from various other student submissions. The "helpful" websites some students use to write papers can get you into trouble. Do not copy work from any source. Submit your original work.

Must I buy and use the textbook listed in the course syllabus? Do I need an access code?

Must I complete the writing requirements?

How often should I read the announcements?

Must I pass all of the exams to pass the course?

What if I send you a message or email and I do not hear back from you?

If I'm not sure of an answer to an exam question, is it best not to answer the question?

How do you determine the Discussion Board grades?

How can I improve my written work?

Will I send con"rmation I received your assignments?

When do I earn a zero for an assignment?

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