Create an employee manual of supervision

Summer 2021

Supervisory Manual (20% of your grade) due between 

6/20/21-6/25/2021.

Last day to submit is Sun. by 6/25/2021 at midnight!

Under NO Circumstance Will Supervision Training Manual, (or any section of), be Accepted Late

As a supervisor you will have responsibilities that non-supervisory workers will not have.

A supervision training manual is a tool to improve the supervisory role and operational efficiency. The manual provides supervisors with the fundamental principles of supervision within the organization in order to implement policies and procedures. It may contain standard information and/or information that is unique to your organization. A training manual provides parameters for company policies, and will be a guide for planning, hiring. Training, motivating, delegating and implementing policies and procedures.

This is an opportunity for students to excel and learn more about the practical application of Supervision. This project must consist of developing an original training manual for an existing or fictitious company. You may use the company you work for or you may develop an employee manual for a family company or a company you wish to start . The attached topics include information that should be covered in any professionally written training manual. Within each of these topics the writer must expand and provide detail from the course and research in each area. The manual must be presented by the due date and no later in order to receive credit.

The grade will be based on originality, professional “packaging”and presentation of the document, completeness, depth of analysis, research content, and overall adherence to formal business document presentation. The document must be a minimum of 10 pages (excluding the table of contents and reference pages) double spacing 12 pt. font, top; bottom and side margins are to be 1 inch. MLA or APA format.

*http://owl.english.purdue.edu/owl/resource/747/01/

*http://writingcenter.appstate.edu/sites/writingcenter.appstate.edu/files/MLA%20v%20APA%203-11.pdf

Please feel free to discuss your progress on this project with the instructor at any time.

Please submit via the Final Project link in the HW link

Any form of Plagiarism will result in a zero for this assignment.

Please use research material, such as other manuals, journals, books, and the internet.

Whatever research material you use, please remember, cite your sources!

http://www.plagiarism.org/citing-sources/whats-a-citation/

http://www.princeton.edu/pr/pub/integrity/pages/cite/

Plagiarism

1.	The unauthorized use or close imitation of the language and thoughts of another author and the representation of them as one's own original work.

2.	Something used and represented in this manner.

Plagiarize \'play-je-,riz also j - -\ vb -rized; -riz·ing vt [plagiary]: to steal and pass off (the ideas or words of another) as one's own: use (a created production) without crediting the source vi: to commit literary theft: present as new and original an idea or product derived from an existing source - pla·gia·riz·er n

http://dictionary.reference.com

http://www.plagiarism.org/citing-sources/whats-a-citation/

http://www.princeton.edu/pr/pub/integrity/pages/cite/

Please be sure to include all appropriate citations in your work.

You MUST use the outline provided for the training manual. If any section is not included, or if you omit sections, you will lose those points. This is a research paper and you should be conducting research to add to the information and knowledge you have garnered in class.

Training Manual Content and Rubric

The document must be a minimum of 10 pages (EXCLUDING the table of contents and reference pages) double spacing 12 pt. font, top; bottom and side margins are to be 1 inch. MLA or APA format.

In each section you will see content suggestions that should be included in that section.

This should be considered the basics and is intended to give you an idea of what should be included in that section. You should be adding to that content with additional information.

Sections 2-10 should each be AT LEAST 1 page long, approximately 250 - 300 words per page. That will equal nine pages. Some areas will require more information. It is ok if the manual exceeds ten pages.

If ANY section of the outline is not included in your submission you will automatically loose those points. BE sure all sections are included!!

Hopefully by now you know my grading expectations on: attention to detail, examples, thorough explanations and application. This paper is in lieu of a cumulative final exam and should include information from each chapter and your research demonstrating what you have learned throughout the course. This is an opportunity for you to apply your knowledge in a genuine business document as you would in the workplace.

Rubric - Continued……

Rubric

Supervisor Training Manual
	Excellent 90-110%	Good 80-89%	Fair 70-79%		Poor 60-69%
Written Component	Organization, content, mechanics style and adherence to guidelines are excellent and meet or exceed the criteria. Detail and description is very in depth, very thorough, very cohesive and above average. Excellent use of course content and application of course material.	Organization, content, mechanics style and adherence to guidelines are good and adequately meet the criteria. Detail and description is in depth, thorough, cohesive and average. “Good” use of course content and application of course material	Organization, content, mechanics style and adherence to guidelines are fair and barely meet the criteria. Detail and description is not in-depth, neither thorough, nor cohesive and below average. Fair and below average use of course content and application of course material.		Organization, content, mechanics style and adherence to guidelines are poor and do not meet the criteria. Detail and description is not in-depth, neither thorough, nor cohesive and is poor. Minimal and poor use of course content and application of course material

Organization – Adherence to Employee Manuel format and outline – information follows a logical sequence and ALL topics from the outline are included

Content – Ideas are developed through examples, details, educated opinions, class vocabulary, and course content continued……

Mechanics – Correct spelling and accurate punctuation and grammar

Style –Appealing sentence structure, word choice and format that create tone and voice

Follows Directions – followed special directions, included all topics, including references.

Continued…..

Supervisory Training Manual Outline

As a supervisor you will have a range of responsibilities. This manual is intended to provide a model to understand, plan and master the fundamental principles of the supervisory role.

This manual will explain in detail your job as a supervisor.

In each section you will see content suggestions that should be included in that section.

These should be considered the basics and are intended to give you an idea of what should be included in that section. You should be adding to that content with additional and information.

This is a research paper and you should be conducting research to add to the information and knowledge you have garnered in class.

1. Table of Contents 2%

2. Company description (what business and/or industry are you in?) 5%

3. Explain Your Role as a Supervisor 10%

The demands and rewards of being a supervisor, factors and trends

affecting the role of the supervisor, explain supervisory/leadership styles

4. Planning 10%

Define planning, identify well-defined organizational goals and objectives,

key advantages of planning for quality, supervisor plans for efficient

and effective resource use and include different areas of planning

5. Hiring& Staffing 10%

Describe actions the supervisor should take to prepare for the hiring

process, identify what the supervisor can do to ensure that the most

qualified applicant is chosen, describe the hiring process, explain

approaches to training and the supervisor's role in employee development.

6. Delegation 10% Describe in detail the approaches to delegation, describe the benefits

of delegation, explain the delegation process and define its components.

7. Communication 10%

Describe in detail guidelines for effective, strong, ongoing, communications,

explain the channels of communication available to the supervisor, identify

and discuss the barriers to effective communication, and describe

ways to overcome communication barriers.

8. Employee Motivation 10%

What can management can do to support the motivation of employees, describe motivational theories and factors that affect motivation, explain supervisory approaches for attaining positive employee motivation

9. Performance Management 10%

Describe the roles and responsibilities of a supervisor in a system of performance management, summarize the management tasks required in the performance appraisal process and describe the purposes of a formal appraisal system, explain the factors, techniques, and challenges involved in measuring and documenting performance, provide examples of coaching strategies that can be used as a follow-up to performance appraisal.

10. Conflict Management and Positive Discipline 10%

Identify and contrast the styles that are inherent in conflict-resolution approaches,

describe the supervisor’s role at the initial step in resolving complaints or grievances,

analyze and explain supervisory guidelines for resolving complaints and grievances effectively throughout the process

11. Building Teams 10%

Describe the form and function of the different types of work groups,

identify factors that influence employee engagement, explain guidelines for

designing teams

12. References

At least three references 3% DETAILS

You may use a fictitious company for the manual, the company you work for, or you may develop an employee manual for a family company or a company you wish to start.  The submission must be original. You may not copy any existing manual and submit it or you will receive a failing grade.

I would like you to be researching sections of the manual for outside ideas. So in other words, I would like you to research articles and gather ideas and information on various areas of the manual and what we have studied in the course. I would like you to be researching sections of the manual for outside ideas like:  job safety procedures and workers’ compensation, process and grievance procedures, disciplinary procedures etc.

So in other words, I would like you to research articles and gather other ideas on various areas of the manual. You may cite the textbook as a reference and need other references also.

Please submit the manual in the HW link as document or put it in the text box. If you have diagrams, pictures etc. it works better as a Word Doc.

          I can only open documents in MS Word; please do not use any other software.  Do not use a "special" character in the name of any files. For example, "Homework#1" or characters like those below:

 

# pound	< left angle bracket	$ dollar sign	+ plus sign
% percent	> right angle bracket	! exclamation point	` backtick
& ampersand	* asterisk	‘ single quotes	| pipe
{ left bracket	? question mark	“ double quotes	= equal sign
} right bracket	/ forward slash	: colon
\ back slash	blank spaces	@ at sign

 

Also, keep these rules in mind:

· Don’t start or end your filename with a space, period, hyphen, or underline.

· Keep your filenames to a reasonable length and be sure they are under 31 characters.

· Most operating systems are case sensitive; always use lowercase.

· Avoid using spaces and underscores; use a hyphen instead.

http://www.mtu.edu/umc/services/web/cms/characters-avoid/