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About this Assignment
Effective organizational communication is a primary tool for creating and sustaining a competitive advantage in organizations of all types, sizes, and stages of development. In this course you learned about the importance of organizational communication, a variety of key theories surrounding organizational communication, some of the different roles it can play and the forces that benefit or hinder effective communication. In a 2500–3000-word paper, please identify an organization, either real or fictitious, and analyze it in terms of organizational communication.
Scenario
Imagine that you are a manager of a real or fictitious small to medium sized business where you have middle managers who report to you.
Select one of the following scenarios:
· A business where the company has experienced rapid growth and is struggling to manage an expanded workforce.
· A business where the company is facing closure due to a variety of uncontrollable factors.
· A business where the company has decided to reorganize in order to better address market forces.
· A business where there is increased competition and is losing business and/or employees
With this framework in mind, in your paper analyze the scenario you have chosen and address all of the following:
· Explain the methods and types of organizational communication that you should use to communicate with your managers and employees for the scenario you have chosen.
· Provide a rationale for your communication choices based on theories of organizational communication.
· Analyze the different roles that organizational communication will play in your chosen scenario.
· Describe the relationship between your organizational culture and the communication choices you have made.
· Evaluate the forces that are barriers to or will hinder effective communication.
· Analyze how your communication choices will facilitate trust and team building within the organization.
· Analyze how your communication choices will facilitate trust with external stakeholders such as customers and the media.
Formatting & Sources
Please write your paper in the APA format. As part of your research, you may refer to the course material for supporting evidence, but you must also use at least three credible, outside sources and cite them using APA format as well. Please include a mix of both primary and secondary sources, with at least one source from a scholarly peer-reviewed journal. If you use any Study.com lessons as sources, please also cite them in APA (including the lesson title and instructor's name).
· Primary sources are first-hand accounts such as interviews, advertisements, speeches, company documents, statements, and press releases published by the company in question.
· Secondary sources come from peer-reviewed scholarly journals, such as the Journal of Management. You may use JSTOR, Google Scholar, and Social Science Research Network to find articles from these journals. Secondary sources may also come from reputable websites with .gov, .edu, or .org in the domain. (Wikipedia is not a reputable source, through the sources listed in Wikipedia articles may be acceptable.
If you're unsure about how to use APA format for your paper and sources, please see the following lessons:
· What is APA Format? Definition & Style
Grading Rubric
Your paper will be graded based on the following rubric:
|
Category |
Unacceptable (0-2) |
Needs Improvement (3-6) |
Good (7-8) |
Excellent (9-10) |
Total Possible Points |
|
Organizational Communication Methods, Types and Rationale (x3) |
Does not explain any organizational communication methods/types and their rationale |
Explains a few methods/types and their rationale but with insufficient detail or relevance |
Explains most of the primary relevant organizational methods and types for this scenario, and uses theories to rationalize their use in this scenario |
Clearly explains all primary relevant organizational methods and types for this scenario, and uses theories to rationalize their use in this scenario |
30 |
|
Roles & Barriers of Organizational Communication (x2) |
Does not analyze the roles of organizational communication in the scenario and evaluates the forces that are barriers to or hinder communication |
Analyzes some of the roles of organizational communication and evaluates the forces that are barriers to or hinder communication but with no connection to the scenario |
Analyzes some of the roles of organizational communication in the scenario and evaluates the forces that are barriers to or hinder communication |
Analyzes all the different roles of organizational communication in the scenario and evaluates the forces that are barriers to or hinder communication |
20 |
|
Relationship Between Organizational Culture and Communication (x1) |
Does not describe the organizational culture or any relationship to communication choices |
Describes organizational culture but does not connect to communication choices |
Describes organizational culture and the communication choices but the connection is limited |
Fully describes the relationship between organizational culture and the communication choices made supported by specific examples |
10 |
|
Communication and Trust (x2) |
Does not analyze how the communication choices will facilitate trust and team building within the organization and with external stakeholders |
Identifies communication choices but does not analyze how they will facilitate trust and team building within the organization and with external stakeholders |
Analyzes some communication choices and how they will facilitate trust and team building within the organization and with external stakeholders |
Fully analyzes communication choices and how they will facilitate trust and team building within the organization and with external stakeholders |
20 |
|
Structure and Organization (x1) |
Disorganized, paper length and content does not meet prompt expectations, and illogical structure hinders understanding |
Somewhat disorganized, paper length and content does not meet prompt expectations, but structure does not detract from understanding |
Structure is logical, paper length and content meets prompt expectations, and organized and supports understanding |
Organization is logical; paper length and content meets prompt expectations, structure enhances clarity and delivery of material |
10 |
|
Mechanics (x1) |
Submission has major errors related to citations, grammar, spelling, syntax; organization confuses the reader and interferes with the communication of ideas |
Submission has a number of errors related to citations, grammar, spelling, syntax; organization negatively impacts readability and interferes with the communication of ideas |
Submission has few or no errors related to citations, grammar, spelling, syntax |
Submission has no errors related to citations, grammar, spelling, syntax; organization enhances readability and the clear communication of ideas |
10 |