Quality in Long- Term Care

New East Side Nursing Home

New East Side Nursing Home is a New York facility that has an overall rating of above average. The facility is small in size with a capacity of 58 beds. It is under corporate ownership and it is for-profit organization.  The organization also participates in Medicaid and Medicare. In terms of health inspection, New East Side Nursing Home is above average. In New York, the facility has 4.6 as the average number of health citations and an average of 7.2 citations in the US. The company has no record of complaints as a result of a citation. New East Side Nursing Home is above average in terms of staffing rate.  The total number of residents in this hospital is 58 which averagely rates 167.5 in New York and 85. 4 in US.  The time spend in the facility by a single licensed nurse per resident  is 1 hour and 15 minutes with an average time of  1hour and 37 minutes in New York while nationally it is 1 hour 41 minutes. The average CAN time per resident per day is 2 hours and 5 minutes with an average of 2 hours  and 20 minutes in New York and an average of  2 hours and 27 minutes nationally. The quality of this resident care is far much above average (Medicare.gov. 2018). 

I believe that the quality of resident care is the most important performance measure to customers. This is because the performance measure allows customers to determine if a home is certified by Medicare and Medicaid which are very crucial for they give a follow up to every resident in the facility. The higher a facility rates in terms of quality of resident care, the higher the possibility that the residents are accorded the best care. I believe that the least important performance measure to customers is Fire Safety measure. I term this measure as list important because it does not directly affect the health of customers. 

I believe that customers should use the website as part of their process of selecting a nursing facility. This is because the website provides them a platform to compare varying nursing homes that are certified by Medicaid and Medicare.  With over 15000 nursing homes being available on the site it becomes easy to find a quality facility. By visiting the website, a customer is able to see how different nursing homes perform on fire safety and health issues; how they are staffed with healthcare providers and how well they are able to care for the residents. 

When a customer is choosing a nursing facility, He/she should consider a number of things with inclusion of cost; layout; scope of care; conditions; staffing and layout. The cost of care is important for it allows a customer to work within his/her budget.  Scope of care is crucial for a resident should be taken in a facility that can take care of his/her medical conditions. The condition of the facility in terms of comfort and maintenance is crucial since that is where a resident spends all his/her time. The layout of the facility should also be considered to ensure that the resident is comfortable (The Dinizulu Law Group, 2017). For instance there are people who would prefer not to have a roommate.  Staffing is also an important consideration to ensure that a resident is well catered for.  Having visited this nursing facility, I agree with the ratings for indeed their performance is above average.