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STU_griffin_8e_ppt_ch10.pptx

Student Version

The Nature of Motivation

Determinants of Individual Performance

Motivation

Work Environment

Ability

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–2

2

Content Perspectives on Motivation

Maslow’s Hierarchy of Needs

Herzberg’s Two-Factor Theory

McClelland’s Achievement, Power, and Affiliation Needs

Content Theories of Motivation

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–3

3

Shifting Perspectives: From Content to Process

Content Perspectives (what causes motivation)

Process Perspectives (how motivation occurs)

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–4

4

Process Perspectives on Motivation

Expectancy Theory

Porter-Lawler Extension of Expectancy Theory

Equity Theory

Goal-Setting Theory

Process Theories of Motivation

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–5

5

Expectancy Theory

Motivation

Effort

Performance

Outcome

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–6

6

Equity Theory

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–7

7

The Equity Process

Comparison of Self with Others

Perception of Equity

Perception of Inequity

Motivation to Change Something

Motivation to Keep Everything the Same

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–8

8

Goal-Setting Theory

Difficulty

Specificity

Acceptance

Commitment

Goal Characteristics

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–9

9

Reinforcement in Organizations

Positive Reinforcement

Avoidance

Punishment

Extinction

Kinds of Reinforcement

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–10

10

Applying Reinforcement Theory

Fixed Interval

Variable Interval

Fixed Ratio

Variable Ratio

Reinforcement Schedules

Time

Frequency

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–11

11

Reinforcement in Organizations

Behavior Modification (OB Mod)

Specific Behavior

Specific Reinforcement

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–12

12

Alternative Working Arrangements

Compressed work schedule

Flexible work schedules (flextime)

Job sharing

Telecommuting

Variable Work Schedules

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–13

13

Using Reward Systems to Motivate Performance

Goal alignment

Increased Commitment

Work harder

Effects of Organizational Rewards on Employees

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–14

14

Designing Effective Reward Systems

Meet individual needs

Compare favorably

Are perceived to be equitable

Recognize different needs

Effective Reward Systems

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–15

15

Reward Systems and Performance

Individual Incentive Rewards Systems

Group and Team Incentive Rewards Systems

Individual Merit Rewards Systems

Types of Reward Systems

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–16

16

New Approaches to Performance-Based Rewards

Employee participation in award decisions

Individualizing reward systems

More effective communication about awards

Rewarding Employees

© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

10–17

17

Outcomes (self)

Inputs (self)

=

Outcomes (other)

Inputs (other)

Outcomes (self)

Inputs (self)

=

Outcomes (other)

Inputs (other)